Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

We have been hosting for 2 years and are Superhosts. Up till September every single guest review was 5 Star. Until one in September rated us 4 star for no reason that we know of. His written review was ok - short & sweet. There were no complaints, yet h... Latest reply by Susan5003

Hello, I have an issue. Guests that are booking their stays thru Booking.com are being charged less per night that what i have set for my minimum rate thru Pricelab, or my daily rates on my PMS. I currently have a guest scheduled for Sept. 2 - Sept. 4 and... Latest reply by Randall158

Hi,This is regarding an Air B&B booking that was made from the 1st August - 31st August in the UK. The full payment was for £5059.82. I’ll try and keep this as short as possible. I moved into the Air B&B property with my family on Thursday 1st August. The... Latest reply by Zheng49

Hello, looking for some help. I am a superhost with a 4.9 star rating and I had a guest that stayed for one night and then fabricated a load of things that were not in the least bit true. Abnb immediately cancelled the booking without even speaking to me ... Latest reply by Deb216

I recently stayed as a Guest in a large Airbnb where we had a terrifying experience (and one that seems to have happened before with the Host, after reading some reviews on their other properties).The Host ended up filming us through windows and doors usi...

Since January last we have hardly got any bookings. Is it so for the other hosts at Bhopal? This year has been absolutely dull till now. Can anyone suggest solution? Thanks Latest reply by Bernadette519

Hello,We are new hosts, and recently, a guest booked a stay for 2 adults and 1 child but arrived with 2 adults, 1 child, an infant, and 3 dogs. Our listing clearly states a no-infant policy and a limit of 1 dog per stay. These rules are also sent by email... Latest reply by Shelley159

Community, have your ever had a guest break house rules and blatantly lie on a review, while trying to extort a refund or they threaten to give a bad review? This happened to me as a Superhost, and AirBNB will not take down the negative review but they bl... Latest reply by Inna22

When starting super host my earring I very low i don’t know why ? and all my gust give me 5 stars [Tittle modified by OCM] Latest reply by Soska0

Hi All, Bookings seem to have come to a stop for for over 3 months now. The listing says its active but can find it anywhere when search for it on the website. HAs anybody experience this before and what was the solution please... Latest reply by Marie8425