Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

We have an upcoming booking made some time ago for 6 adults - plus they mentioned in passing - likely a 3 year old. I messaged them earlier in the week to find out about the 3 year old and that our house is not set up for toddlers (however I didn't add i... Latest reply by Bhumika

My wife and I are Superhosts of 7.5 years with 4 (Guest Favorite) listings and almost 950 guest reviews. The issue occurred at our 4.99 unique property that's in the top 5% of listings in our area. Guests asked a few days before the stay about staying 1.5...

Hi I am Mr S.N Rao from Toronto , Canada . I am currently brand new to Air BnB. Looking to explore my home based business.I would truly delighted if some key inputs are given to accelarate my initial bookings . SincerelyS.N Rao Latest reply by Elisa

We use our cottage quite a bit ourselves and after finishing our basement, decided to add an exercise room. Nothing fancy, stationary bike, yoga mats and some weights. Not sure yet if I want to lock this room or let guests have access - providing they sig... Latest reply by Marina2331

Hi I am Rakhi jayant I have o e flat in north goa and lisited in airbnb but i am not getting any booking Kindly advise me what to do . Latest reply by Quincy

I have a record player in my home. Today, I realized that someone damaged it and stole a very rare and expensive record. But I don't know when it happened or which guest it was since i noticed it only now. How should I handle this? Latest reply by Rebecca

Our guest policy, dictated by our bylaws and insurance, is designed to ensure the safety and enjoyment of all our guests. We highlight this key point throughout our listing and, upon acceptance, even request guests cancel if they are planning others to ... Latest reply by Linda4778

Help!! Airbnb refunds money to guests after ridiculous complain. after checkin contacted me that they found a book “green witch” about herbals and essential oils that triggered them they are leaving to get Hôtel as can’t stay in Airbnb. But they did staye...

My friends’ payment cant be processed because their accounts are under review. How long will the review take? Latest reply by Paula

I have been hosting for 7 years I’m a super host and a guest favorite. I literally have no bookings from Airbnb for the very first time. I also have a new home new listing with zero bookings . What is going on? I’ve looked at my prices and they are compet... Latest reply by Cathy315