Support with your bookings

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Appreciate the new filter for guest favorites, but that is not equivalent to booking with a Super Host, which gives me a lot of comfort when booking in an unfamiliar location. Guest ratings are always a little suspect. I hope this filter is reinstated,... Latest reply by Rob7820

Hi there! We have Google home throughout our residence that we allow guests to access as well. We have linked our Spotify accounts so guests can listen to anything they'd like throughout the home during their stay simply by prompting the Google rather th... Latest reply by Roland646

Airbnb cancelled a 33 days booking which has been held for several months 1week before check as the guest stopped payment at the bank. We have a strict cancellation policy and tried to work with the guest and explained to them they we could not cancel the... Latest reply by Rachel2932

Hi everyone. I have a big house with a pool on Cape Cod that seems to attract many "girls weekends." Several have been bachelorette related. I don't have instant booking, and always respond to their request with the below:"Hi [Name], thank you for reachi... Latest reply by Elaine701

How do I set up my place as an Airbnb but solely for corporate rentals? Latest reply by Paula

I have a frequent scenario when I am not planning on renting my place, but then a neighbor or friend of a friend wants to book some dates. But if I open the dates, usually someone else grabs them before the person I intended to make the booking has a chan... Latest reply by Paula

Hello all. Does anyone have advice on renting during the summer months. I know it’s hot but surely there is a market Latest reply by Paula

Once a guest books, can they view the entire Arrival Guide (i.e. directions, check-in method & instructions, wi-fi details, house manual, house rules, and check-out instructions)? Or do I need to send those out separately to them? Latest reply by Hope187

After I booked a place and got the exact address, I saw that the place does not exist (it does not exist on the map and my friend who lives nearby confirmed there is a construction and the house is not yet built). I contacted customer support to report fr... Latest reply by Mike-And-Jane0

I just want to make all of my fellow hosts and hostesses aware of a guest by the name of ** who rented one of my places yesterday for one person. Luckily for me, I had an outdoor camera. There were six cars full of people that showed up at my property. I ... Latest reply by Basha0