Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

So this is interesting. I just had an 8-person family DENIED by Airbnb to rent my place. My listing accepts up to 10 people but apparently, Airbnb flagged them as a "potential party" and even after I sent him a pre-approval for his rental, and we BOTH con... Latest reply by Juan5497

A guest wants to book every slot from sunday to thursday for 4 months. is there a way to allow him to do this as one trip and one payment? Latest reply by Louis2787

I have a request for next summer and the client asked if I could book not using Airbnb so they could avoid the fees. I said no and reported the request. However, they still want to book. That is not a problem, however they have never booked with Airbnb... Latest reply by Joan2709

I just want to inform everyone of a scam on Airbnb that just happened to me. Airbnb has not been helpful on this in the slightest. It converns reservations that can’t be cancelled. Basically I reserved a stay that was not refundable which is fine because ... Latest reply by Shelley159

A guest left a five-star rating and a great review. This guest has also ruined the kitchen table. Once I filed for damages, the guest was allowed to remove his review. This is completely unacceptable. As hosts, we can never remove a review once we leave i... Latest reply by Daniel13789

Hi! Is there an option to only let experienced airbnb guests to book with you and if so where do I go to make sure this option is on or available? Latest reply by Martina1116

Hi all, I had a family of 4 show up Friday evening. I had written to say welcome and pls lmk when you arrive safely. I didn't hear anything so the next day checked my disclosed security camera on the front porch.I was surprised to see a dog walking in a... Latest reply by Maggie46

Twice in the past month Airbnb has sent me requests for dates that I had BLOCKED because I was using the condo myself.... Three weeks ago on my phone I received a request for a date I had BLOCKED because I was using the placeThis morning again the same th... Latest reply by Quincy

I have 4 bedroom house and I rent out 3 of my rooms as separate private rooms. I only allow 1 guest per room since the guests have to share 2 bathroooms, and I also live in the home (I have my own private bathroom). I have it in my house rules and pre-boo... Latest reply by Rebecca

HelloI had to cancel a xmas booking because we may have family coming that time but also the price was too low and I thought I had blocked it from going live however it listed and within hours it was already booked out (because the price was too low). It ... Latest reply by Rebecca