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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

I had a guest stay at the house, she was only in the home a total of 1.5 hours. She was asked to leave the home by police after having a large amount of people some of which were jumping off my home roof and deck (which is about 15 feet in the air since i... Latest reply by Isabel5169

My guest has not returned to the house Latest reply by Elena4354

I have a snarky guest! We provide a courtesy basket for the PM and AM to give them a head start in condo after traveling. Waters, coffees, wine, snack, soup, creamer, sugar. We have a DW pod and a laundry pod for a short stay. Guest asked if it was my int... Latest reply by Geri352

Day 6 suspended still because I called “SAFETY Support” to get their advise on how to handle 15+ guest in my house detected by my Nest camera declared in two different places on my profile. I WANT folks to know I have a camera that why it’s listed twice, ... Latest reply by Andre16940

Hello, Just got my reservation for 4 guests. I see my name on it however, I am not able to add the names of the 3 other guests in ''Manage guests'' window. Any advice? Latest reply by Bhumika

Good day all, My client from. The UK is coming to Chicago, Illinois is there anyone in the Chicago area that I can reference? Latest reply by Bhumika

Hi, I am looking for someone local to Asheville who would be willing to act as an in-person QC agent for my rental there. Very occasional, roughly once quarterly. Paid per trip to the home. Please reach out if interested or if you know someone who might b... Latest reply by Bhumika

Hello hello Latest reply by Paula

Here's a new one on us: Yesterday we received a voicemail and an email from Airbnb. Has Airbnb ever actually called you? Our first thought was that it was some kind of scam. The message was to the effect that Airbnb would not "support the reservation" o... Latest reply by Melvin128

Hi can I ask what you would do in this instance? Some guests arrived when it was extremely hot (there was a offical heat warning broadcast as it was over 40 degrees). They arrived on a Saturday night and on Sunday complained that the fridge wasn't workin... Latest reply by Marie8425