Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Jiana5

I deleted my payonner payment preferencefrom airbnb ( new card ) and now would like to re add this. When I click on add payment method and click on payoneer I just get the info saying I already have an account. I contacted both airbnb and payoneer support... Latest reply by Bader7

Hi everyone, we have a long-term guest staying with us for two months. After 1 month, it started to smell funny in the part of our flat where the guest room is located. Today I was checking the room (which I normally never do) because the smell was strong... Latest reply by Rebecca

Hello I seem to be unable to upload new pictures in our existing listing. Any advice? Latest reply by Darcy116

I have a 3 night minimum booking setting and never set a custom length for less days at any time. Twice recently guests have been able to book trips for less days e.g a one and a two night trip. Each time this happened, I have checked my custom length and... Latest reply by Rebecca

Hi community We booked a place in North Pole, Alaska ** and the host ** is from a different state. Upon entering the place, I messaged the host that the cleaner did not clean the rotten potatoes left right on the entry and the sofa bed is unstable, we w... Latest reply by Mike-And-Jane0

Hello, Someone recently inquired about a long-term stay between 60 days and six months. We have a one-time cleaning fee of $75.00, and I am hesitant to allow a stay longer than 30 days. I'm curious if anyone has had experience with long-term bookings. I... Latest reply by Mike-And-Jane0

Hi community. The apartment's body corporate are about to remove all keysafes. This is sad as I cannot always be available to greet guests. Anyone interested in greeting my guests on a casual basis? Thank you. Loris Latest reply by Loris1

https://www.langria.com/ I’ve been reading that full-length mirrors are often appreciated by guests. I’ve been looking around at stand-alone mirrors, wall-mounted mirrors, leaning mirrors, etc. Do any of you provide full-length mirrors for your guests... Latest reply by John5097

I am not sure what to do. I've heard horror stories, and I know there's always a bad guest out there. I just wasn't prepared to have experienced a bad guest so soon. Last night was our first booking, and the guest kept disrespecting our property and our h... Latest reply by Mike-And-Jane0

I am traveling with a group of professionals to France to attend the Cannes Film Festival where our film was accepted. Airbnb had flagged me as a "high risk" guest, without giving me any reason as to why! I am now not able to book any homes on the platfor... Latest reply by Helen427