Support with your bookings

Airbnb exists to create a world where anyone can belong anywhere. This means every member of our community should feel valued and respected. We understand people may have diverse opinions, but it’s important to express them with kindness and understanding...

It just took me 15 minutes to sign into Airbnb because of their new 'I am not a robot' verification dice game! Whomever came up with the count the dice which add up to 14 must be shot. Selecting pictures of a traffic lights, buses or taxis was much fast... Latest reply by Cori1537

HI all!Anyone else in the Wrightsville Beach/ Wilmington area without rentals for the summer? I can't figure out what is going on!Any advice?Thanks!Jen Latest reply by Paula

Hi! I usually get a couple asks for late or early checkouts. Sometimes I can accommodate if my cleaners aren't back to back cleaning & getting ready for new guests. If I do accommodate I'm super happy to do & never charge. But should I? I sometimes feel I... Latest reply by Paula

I need some help with pulling some guests Latest reply by Sophia

Hello there,This post is about my extreme dissatisfaction with Airbnb's customer support for hosts and a bad outcome:1. I had a renter who was supposed to check out at 11 am.2. At 1 pm, I noticed they were still leaving and entering the property (I was on... Latest reply by Charles1802

Hi ,My property shows unlisted from the couple of days. After contacting with Airbnb customer care I got to know that there is some problem through AuthBridge. So I tried to connect with AuthBridge by email and contact which they given but still they didn... Latest reply by Sophia

Hi members of Airbnb community, I am a little lost. I have a letter of complaint I want to send to Airbnb manager and their and host but don't know where to submit the complaint to their managers. I have already reach out to them, but their support team i... Latest reply by Thao107

Hello Airbnb community. My Airbnb superhost account was suddenly and inexplicably suspended. On Saturday night, 9/17, guests at one of my Airbnb's threw a party. We contacted them, spoke on the phone, and they informed us they were having a birthday ... Latest reply by Darrel0

Hi We are new to hosting and unfortunately our first guests broke our house rules about no loud noise or parties after 10 p.m. Our neighbour messaged me on AirBnB complaining about noise and told us to stop hosting. We apologised for noise and assured... Latest reply by Glenn431

I have a guest that has the heat on my mini split turned to 86 which is the max temperature. I know that my electricity is going to be very high. and this is really bothering me. Would it be possible to remove the remote control in your opinion? I have th... Latest reply by Lina6208