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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

On April 3, my friend and I stayed at an Airbnb in Cruz Bay, St John’s with Host David, to find out almost 2 weeks later that we got accused of smoking and charged $1,000.00foe such claim.It is of the upmost disappointment that we have to spend countless ...

Hello, I just requested a booking where the listing showed $1174 initially, but when I clicked through, I was eventually charged $1244.92 at checkout when you add the two payments. Could you explain this discrepancy? I selected the option to "Now you’l... Latest reply by Chad548

QUESTION: Is this an over the top guest reaction to me asking his kids not to play with a soccer ball INSIDE the house? His kids were bouncing a soccer ball all day on Saturday inside the home. His reaction to me is so over the top. e.g using words such a... Latest reply by Marie8425

Hi! Does anyone know whether there is a way through the app to identify guests as repeat guests? Thx! Latest reply by Bhumika

Hello all, I am having to take my listing off Airbnb as we can no longer afford to keep it as a short term let. Unfortunately I need to cancel all bookings from March onwards. I feel really awful doing this as I guests have messaged me to how excited they... Latest reply by Helen3

i requested airbnb to delete 2 reviews on the following grounds : 1. one review mentioned about my grandkids that refused to talk to her and a husband that prefers to drink coke and keep his privacy.2. a fake review because she never turned up. At 2am, i ... Latest reply by Chad548

Hi - I've recently had a few guests leave behind items that they requested be shipped to them, at their expense. How do other hosts manage this? Are there other pros or cons I haven't considered? Venmo/Zelle (what I've historically done)Pro: Ensures I r... Latest reply by Bhumika

Hi. I have adhd and live in a tiny flat in Bristol, where I have to be super quiet all the time.i would REALLY like to be somewhere where I can be as Noisy as I like 24/7!, so I can listen to music and dance etc without annoying my neighbours. I also have... Latest reply by Emilie

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I have a guest who is burning incense in his room. I have a no smoking/420 policy stated in the House Rules. I want to ask him to stop burning incense since this is a shared house and I have other guests staying next to his room. I can smell the incense ... Latest reply by Debbie210