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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Tagny0

Hello On April 18th, we made a €315 reservation with a host named Snezana, but the host cancelled the booking as soon as the booking was made and the money was debited from my account. No refund has been issued even after 25 days Latest reply by Cihan39

I had made a reservation with airbnb in newyork for three nights. I had made the reservations two weeks in advance. On the penultimate day Airbnb sent me a mail saying that the reservation was cancelled by the host. The mail didnt provide any reason. When... Latest reply by Paula

I am new as a Abnb host and I am wondering how do I go about handling the cleaning especially bathroom when I am hosting two different guests at the same time. I live on premise however we love being on the go and leave guests giving them the experience o... Latest reply by Calvin173

I had a problem with guests that refused to checkout of the apartment, their checkout time was by 11:00AM they were unreachable when I tried contacting them for their checkout, they were sleeping until after 4:00PM I had other guests that did not enter t... Latest reply by Helen3

I have a question - Can I require proof of vaccination of pets that guests may be bringing? Protecting my own pets is a priority. Thanks! Latest reply by Jennifer3267

Hey everyone, I’m new to Airbnb and came across a listing that looks great, but I’m not sure how to verify its legitimacy since it’s my first time using the platform. Can anyone share tips or red flags to watch out for when checking if a listing is legit?... Latest reply by Rebecca

I've been running Airbnbs for more than 6 years but I still can't decide what to do when a guest wants an earlier check-out than the original check-out date. This time, the guest reserved the room for 26 nights. Today, which has been 8 nights since his c... Latest reply by Rebecca

Dear All, I cannot find the feature to create a new Airbnb experience program in Budapest. The page is telling me since a year, the site is under construction, but I can see the new programs are posted by others... Thank you for your help, Dia Latest reply by Rebecca

I’m having difficulty booking a place in London and I believe it’s because I’m new to Airbnb and have no reviews. What can I do to help my situation? Traveling with my husband, parents and two teens. Also a service animal (yes a real one). Small poodle n... Latest reply by Frances3408

Hello everyone, have a great day. I just wanted to ask and learn from experienced host here how to get more renters. Thak you Latest reply by Paula