Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

I left a superhosts accommodation after sleeping there overnight after a 6 hr journey. We left as the host upon arrival said they had damp. The listing was also untrue and listed incorrectly. Prior to booking we messaged the host several times regarding t... Latest reply by Elisa

When it comes to communicating with guests, which is a fundamental part of providing exceptional hospitality, I see two types of guests: those with the app and those without.For guests using the app, communication is usually quicker and smoother. They upd... Latest reply by Elisa

One master bed : 2* personone single bed: 1*person total space 4 person with extra bedAir conditioner rooms Latest reply by Quincy

I'm renting a house for 33 days. The owner asked and I agreed to have the remaining mini split HVAC unit installed a week after I moved in. I thought this would be a half day thing. It took 2+ days. Plus I had to sweep and mop the floors twice with the sw... Latest reply by Quincy

How to make my airbnb listing to get more bookings? Latest reply by Quincy

I saw this topic in 2023, but I'm re-opening for 2024. I just stayed at a rental with some "quirks & challenges" that other renters should know about, though my experience was mostly positive. I spent several hours over a couple of days carefully crafting... Latest reply by Quincy

My recent experience with Airbnb's refund process has been frustrating and disappointing. Despite multiple follow-ups with customer support, the issue remains unresolved, and I’ve encountered a lack of clarity and accountability. Each interaction feels li... Latest reply by Howard103

I keep having this error message, I can't book because of it. The problem is not on my bank's side. Is Airbnb reviewing my account?Please help, I need to book. Latest reply by Elisa

Hi, i used to be able to open a link and attach an image from an album on my android but recently with the updated apps version I no longer able to do so. Is so frustrating!! Anyone facing the same and has any solution to it? Thank you! Latest reply by Elisa

I have 3 listing first one 5 months old but didn’t got confirm bookings (Title edited by OCM) Latest reply by Elisa