What hosts are saying

    Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8
    I have 7 years of 5 star ratings in Santa Monica, California. Suddenly I had hardly anything in December ‘23, only one booking in January, one booking in March, then nothing at all. I’ve always been fully booked. I dont’ understand. Is anyone else having ... Latest reply by Sherry124
    Hi there I had this guest stay for a month the. She refused to leave and stayed for another month after she finally checked out I filed an AirCover claim of nearly $6k and Airbnb denied it because it was filed 14 days after the checkout. i told them the g... Latest reply by Chad548
    I recently stayed in a property that was extremely dirty and not maintained . The railing going upstairs was broken and the toilet seat in the primary bathroom was broken . There were dead roaches in the hallway . The apartment was extremely dirty . There... Latest reply by Helen3
    I have a Strick policy on cancellations My guest has 1 more month in their stay but sends me a request to alter reservation to move out today If I accept the change does that effect my cancellation policy? Should I just tell them to cancel the reservation... Latest reply by Joan2709
    Hi All, I have had all sorts of guests and requests in the past, but a new situation has arisen, a guest stayed for a few days and after check out, he keeps asking me if he received any letters. I wouldn't allow him to receive letters in the first place d... Latest reply by Carolyn284