Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Jiana5

Just checking whether this listing sounds legitimate as there are no reviews. **[Identifiable listing removed in line with the Community Center Guidelines- Please note that is not allowed to post a listing link unless posted by a listing owner] Latest reply by Paula

I have followed the following instruction but airbnb failed to import the calendar from booking.com, while I have no problem exporting airbnb's calendar to booking.com. The bookings on booking.com do not show on my airbnb's calendar. "Import your calenda... Latest reply by Joan2709

My Dad and his wife drove from Wisconsin to Arizona to stay in an Airbnb they were renting from January to February. They are snowbirds for these two months and look forward to this trip every year. They have been trying to find one house to rent every ye... Latest reply by Bhumika

My guest is staying another month but I am getting a prompt to review her. She extended her stay and Airbnb is prompting as if she has completed her stay. Do I just ignore the prompt? I cannot give a review when I have not been into the home to see how c... Latest reply by Helen3

Hi all, I’m not a host but have used Airbnb hundreds of times over the years. In the past few years, I’ve noticed a trend that will have me leaving Airbnb if it continues. Hosts don’t stock their places with sufficient basic things like toilet paper, dete... Latest reply by Ann42004

We have arrived at our AirBnB after a 17 hour bus ride for a 6 week stay. The hosts were gracious enough to pick us up. After checking in, we discovered a lot of issues: Pet hair on the sheets and pillows. (they purchased a new set for us) No towel racks.... Latest reply by John5097

Hello . I’m trying to reply to Host and when open message it’s Blind page Latest reply by Bhumika

I have just been through one of the worst experiences of my life being 3500 miles away from home on Christmas eve and my accomodation cancelled. Airbnb only offered to pay 5% of the difference between that and a new booking. In the end they just paid for ... Latest reply by Lorina14

Hi! I have 8 completed stays since listing Oct. 1st this year, all rated 5 stars, with 2 more bookings scheduled before 12/31. My question: Does the tenth booking with the guests checking out 1/1 count as a completed stay, thereby meeting the Super Host... Latest reply by Juanita130

I just received a text from the guest currently staying at our airbnb. She stated that her flight was cancelled and the earliest she could get another one is the following day. She asked me if she can stay an extra night due to this situation but I am not... Latest reply by Lorina14