Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

So, I'm having my first experience with a dishonest guest. This is a head's up and to see if it's a common. He booked at the last minute for himself and his "girlfriend" soon to be "fiance". He has 4 great ratings and verified. When he arrives without his... Latest reply by Helen3

Has anyone had an experience with this company? They seem like a legitimate company, but they are asking for the address and to view the house before they book. Like a third party booking. Thanks, Latest reply by Streamlined-Stay-Solutions0

Hi, I went into the calendar and blocked about 90 days and created a rule-set to offer a 10% discount. I see the lower price reflected when I search, but there is no line through the advertised price to indicate that there is a discount. I don't have Smar... Latest reply by Shelley159

Hi everyone, I’d like to share an experience from yesterday and hear how other hosts would handle it. I received a last-minute Instabook for 4 guests (the booker had a 4.8 rating). In her booking message, she wrote only that they were a construction c... Latest reply by Cary178

What can hosts do in guest no-show situation. Guest don't show up and they send host the messages we know them: either full refund or bad review - in my case added to threats that they will report my listing for safety that it's not safe, she put even fal... Latest reply by Rebecca

I did not realize that cancelling a few bookings over the course of a year would result in the removal of my listing. Aside from 3 cancellations during a 12 month period and one guest complaint about a broken amenity, my property was on track for Superhos... Latest reply by Joan2709

Obligations to food provisions Latest reply by Rebecca

I maid my Airbnb ac in india. But now I'm in USA I'm facing issues in payment process. Latest reply by Elisa

Anyone hosting in Dar es Salaam, Tanzania. Let’s share our experiences and advise on solving common issues i.e potential regulatory challenges etc. Latest reply by Elisa

Guests booked for a 30 days and reserved 4 months in advance, with a non refundable policy. They are sweet and followed all rules. I would like to know how and if it’s even possible—to reopen my calendar for the last 10 days left. Thanks everyone for any ... Latest reply by Elisa