Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

Hi, I am new on ABB and I have just hosted a guest who skipped reviewing me so as to avoid publishing my reviews on him. Do you any suggestions for me to avoid similar situations in the future? Latest reply by Eli20854

Can I negotiate? They want to stay six months. They Want a 55 to 60% discount. can I ask them to pay the utilities if I agree to the discount? Latest reply by Emilie

Experienced superhost with guest favorite tags on each of my listings, and yet my revenues are down again, and again.After a strong 2022, 2023 was down, and so was 2024. And going into 2025 I thought things would get better as it was getting quite difficu... Latest reply by Maria22471

Dear Airbnb Community,I am writing to share a deeply disappointing experience I recently had as a host, which has left me questioning Airbnb's commitment to supporting its hosts.A guest recently requested to extend their stay by one day. Since my property...

Hi all,I have a case that a person wasn't aware of how airbnb reviews work and wants to remove it after speaking with me. I contacted airbnb support and they said he can do so following a certain link. However the guest is not that tech savy and said it d... Latest reply by Shelley159

Alright, fellow hosts, I need some advice (or at least someone to tell me I’m not crazy). I recently had a guest stay at my place, and while everything seemed fine during the trip, they left behind a disaster. The damage was bad—I’m talking expensive, fru... Latest reply by Alessandro2064

As a Superhost with over 2,000 reviews, I am extremely frustrated with Airbnb’s current review removal policy. I’m not saying the previous policy was perfect, but this new one is even worse—there is no opportunity to provide any explanations. I received t... Latest reply by Joan2709

Hi all, we've been hosting for almost 3 years now. We usually get one-night bookings back-to-back, and we have always washed our comforter after each guest's stay. However, the frequent washing has destroyed most of our comforters. I recently got a duvet ... Latest reply by Joan2709

Hi all, I appear to have joined many other hosts on here who have put in a claim, won the claim but than have had no luck removing a negative review from a guest that was in the wrong. This has upset me no end as it's tarnished my score. Sure I nicely r... Latest reply by Frances3408

My listing, is being suppressed despite being a Superhost with 60+ 5-star reviews. Support refuses to provide a real explanation or escalate. Why is my listing not showing up in normal guest searches? Is anyone else experiencing this? I have reviewed Air... Latest reply by Mrs--Belvedere0