Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

I had a guest who had booked the month of December, 2024. We have a strict cancellations policy. She arrived, found some dust in the place, primarily on the back of a wall hanging and canceled the month. I responded to her immediately and offered to remed... Latest reply by Emilie

My daughter is staying at an air bnb in Florida she thinks there is a gas leak what do I do Latest reply by Rebecca

I had horrible experience with a guest. It was cold in Miami but not really to die, he was a Veteran with PTSD He was so noisy about how cold he was suffering, my husband invited to leave the room, he decided to stay but said he will give a bad review, he... Latest reply by Cari1194

I've been with Airbnb for 10 years and been very supportive and also supported.... until now! I have NO wish whatsoever to be associated with a company supporting the fascist dictatorship of "President" Musk and his DOGE.. Last year, with new list...

After my property registration, I am yet to get booking . Please help Latest reply by Elisa

I am wondering if someone really unpleasant for an unknown reason can we block them from booking with us in the future? Also curious as to why it says we are a level when we have been a super host for 4 years? Just curious?? Latest reply by Elisa

anyone know how I can actually get hold of a real person at air bob ?? I have some technical issues and can't get into my bookings calendar or respond to guests Latest reply by Marcia891

We had a guest that had disrespectful messaging after being disappointed with amenities. It wasn’t “abusive,” but made us uncomfortable. We also have to file a claim for damage as well. We do not want to receive any messages/contact for the guest in the f... Latest reply by Emilie

I am currently staying in an airbnb. The host is willing to extend my stay but I am wondering if I can pay for the extention at check out. I am in a crisis and lost my housing due to hurricane milton. I do not get paid for a couple of days and I have nowh... Latest reply by Helen3

I only want to allow shorter stays 21 days in advance. The reason for this is that we get lots of longer term stays and don't want a short term stay blocking someone looking for a long term stay. With that said, I want to allow shorter term stays (less... Latest reply by Emilie