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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Bhumika

Hi everyone, I’m reaching out because I’m truly struggling with Airbnb’s handling of a retaliatory review. I’d like advice from other hosts who may have been through something similar. The situation: Guest booked my property for 5 guests (Aug 21–22). Inst... Latest reply by MetroStay-Detroit0

So catagories was the best part of air bnb, the services and experiences tab is mid at best and not done nearly as well as a dozen other sites, but catagories that let you browse different types of unique homes was something truly exclusive to air bnb. Latest reply by Quincy

I'm receiving calls the same day of payout (usually 30 minutes before payout time) from "airb&b customer service" (this is what appear on my phone). They says there is a new procedure to avoid bad customers in the future and they send you a code. if you g... Latest reply by Rebecca

Check in was suppose to be 4 PM. We received a message saying they were still cleaning the property and they would let us know when it is ready. They have a small refund for the delay. At 6 PM, after not hearing anything, we reached out to see if it was r... Latest reply by Mike-And-Jane0

I am yet again posting as a last resort and I am hoping airbnb forum can help. I have been repeatedly opened cases with support, only to have each case immediately be closed without resolution. This has been ongoing for two weeks. I have also emailed all ... Latest reply by Matt6361

Has anyone had Airbnb go back on their word after a phone call? An ambassador confirmed (by phone and text) that my guest was not eligible for a refund, admitted another ambassador had canceled in error, and told me I’d still get my payout with Airbnb cov... Latest reply by Ernest771

How are other hosts attracting extended stayers? I would love to host someone for 30+ nights. But The longest i've been able to host for is 12-14 days. Any advice on how to accomplish this? Latest reply by Alex

Do I request payment or will Airbnb request payment of guest (Sept 6th arrival).? Thanks, Latest reply by Bhumika

Im staying at cape cod for 5 days and im looking for a rent cape cod house. Latest reply by Bhumika

Hello,We have listed our home 2 years ago.For the first 6 months we got reservations and good reviews.For some reason, we stopped getting reservations for the last 18 months...It looks like we are listed and everything works, yet still nothing.We would ap... Latest reply by Bhumika