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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

I am trying to submit my review for the trip. However, I got"""The field at path '/guestReviewHostSaveStep/sectionConfiguration/mainPlacement[0]/sectionData/subtitles[0]' was declared as a non null type, but the code involved in retrieving data has wrongl... Latest reply by Emilie

I’d like to ask for your perspective on a situation that happened recently with guests, and how Airbnb handled it.A guest broke our villa’s hair dryers twice during their stay. A piece of the plug even got stuck in the outlet, which later required a techn... Latest reply by Adelline1

Guest is on day 5 of 7, leaves on the 8th. On first night, she left after 30 minutes due to CO detector beeping and she couldn't find the sound THEN after leaving messages me that she left to go to a hotel INSTEAD of calling me when the number for emerge... Latest reply by Ashley1906

We had a guest host a party at our property.I reached out to Airbnb support numerous times throughout the night and they have been unable to resolve this issue for me. The property that they are staying at is a duplex. The noise disturbance and police pre... Latest reply by Helen3

There are many voices objecting to Airbnb 'service fee'. On the many occasions I have used Airbnb properties in cities around Europe this fee has never occurred, there are usually local fees. As I look for a place in the summer 2025 in Europe I see this e... Latest reply by Shelley159

I had an awful guest experience and tried to settle it with the guest personally. She stayed at a reduced rate and then needed to extend her stay. We gave her an even bigger rate discount. When she left, she left the place a mess. Dirty, greasy dishes, po... Latest reply by Paul12564

I tried to redeem a gift card on the 29th December but an I was given an error: "We are having trouble redeeming your gift card. Please contact us for help". So I contacted the support team and was told that the gift card is in their system and it should... Latest reply by Jonathan2923

I was hosted by Plushy in Lodi, CA between July 29, 2025 to August 9, 2025. For some reason the host's inspection had found damage to their garbage disposal and is demanding payment from me. I had not touched the garbage disposal in any fashion and had us... Latest reply by Joan2709

I am a Superhost. My booking * (€561, 9 nights at peak season) was unfairly reduced from 9 nights to just 2. Guests deliberately scattered items in the kitchen, moved furniture, and claimed the balcony and beds were “too small”. Airbnb itself rejected som...

With this new release, I can't add notes to my calendar. I need to be able to add notes to any dates of my calendar (on reserved dates with Airbnb or with another application, on blocked dates, on open dates). And I need to see and modify notes in the pas... Latest reply by Anna14038