Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Jiana5

I am having trouble finding my listing when I change to travelling, also cans from nd on the map, and the price is not accurate. Any advice please. Not much luck contacting help. Latest reply by Robyn510

We have someone renting our cabin from Saturday January 27 till February 3rd. They never checked in on Saturday. I message them on Friday with all the details and he hasn’t read it yet either. Should I be doing something else. Thank you Michele Latest reply by Michele1897

I have started doing something different from my last 14 bookings and out of those 14 bookings 9 gave a 5-star long review. I created an aesthetic looking template that consists of 8 messages. But it is not just a conventional text message, I was sending ... Latest reply by Andrea6232

I am hoping someone in the community can help please.... The previous air bnb tenents have been smoking weed in my non-smoking flat and it stinks. With hosts that have had this problem in the past, how much have you charged to get a deep clean done? My ... Latest reply by Mark4906

I had booked a property in UK for 3 nights. On the first evening, the lights went out and I realised there is no electricity or hot water in the apartment. I messaged the host who did not reply till next morning and then said she will get it fixed. A guy ... Latest reply by Ananya14

Hey everyone! As Hosts, you're constantly learning and growing in your hosting journey and the Community Center is a great space to share, connect and inspire, and other Hosts sharing their journeys are what make this happen! Maybe they've given uni... Latest reply by Alex1485

Airbnb has disappointed me. I have had a successful 3 year super host experience with my newly constructed home. This experience may be the end to my hosting days with Airbnb. I have a problem guest who has reserved for 3.5 months. On the 3rd day of her s... Latest reply by Joan2709

So I am staying in Barcelona for about a week and a half. The AirBNB I am staying in with a friend is a very nice AirBNB. It had very good reviews I didn't see any negative reviews at all apart from the bed was a bit firm. However last night (Friday nigh... Latest reply by Till-and-Jutta0

I have a big problem that I cannot figure out how to solve. I purchased a condomium in Cabo Mexico and originally retained the property manager who registered this property under his name and account on AirBnB. Now, a year later, we parted ways. I hir... Latest reply by Sharon-Lou0

Can you guys help me with our booking, do some recommended travellers for Delhi NCR. Latest reply by Bhumika