Hello everyone,
You may have noticed that there is an option to mark responses as a Top Answer.
We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts.
What are Top Answers ...
Latest reply by
Quincy
Hello to everyone, and all of you who are awesome hosts Kudos to you, you know who you are. On that note, I really wish Airbnb allowed for rating the reservation process and not only the stay. Many hosts (even Super hosts) cancel you with no disregard of ...
Latest reply by
Shelley159
Hi, I’m looking for a reliable dependable trustworthy cleaner for my Airbnb in Houston Texas. It is a two bedroom 2 1/2 bath duplex
Latest reply by
Rebecca
Hello everybody, I've been experiencing the same problem again and again: I ask my guests to let me know the time they want to check in. I ask this question a few days before their arrival and I can see that they 've read my message but they don't answer....
Latest reply by
Marie8425
Hi. I received an instant booking for a stay in July. There were two reviews from other hosts and the most recent in April 2024 was absolutely scathing including numerous non-compliance of rules and damage. I cancelled the booking using the automated onli...
Latest reply by
Marie8425
Hello. My last 3 guests did not leave a review. They were all great guests and would have them again. I was previously a Super Host but that status changed, I believe, due to closing down the calendar for a bit for minor renovations and maintenance. My mo...
Latest reply by
Mary1523
Hi alli wanted to alert the airbnb hosting communuty of an alarming conversation i had with airbnb support- that a new change in recent policy now allows for guests to make up any profile name they wish and post a fake profile picture- effectively hiding ...
Latest reply by
Marie8425
Hello, the tv remote at my rental hasn’t worked since my current renters arrived. (I clearly should have checked prior to their arrival).They notified me Friday, I dropped off more batteries, my husband tried to fix it to no success. A remote is on order ...
Latest reply by
Karen114
Writing to ask about folks who have similar experiences. I recently stayed at an airbnb. It was lovely. I was barely there and only used it to sleep at night. Upon return, I was horrified to get an email asking me to pay for two items claimed to be missin...
Latest reply by
Raechel9
Airbnb did send a pic of one palmetto bug. We are in SC so it does happen, but has never before. Also, she wants a full refund. She stayed 4 nights and left on the 5th day. She did not give me an opportunity to fix the problem.
Latest reply by
Jackie1001
Every year we have a family vacation together, this year we rented a cottage from Airbnb for 4 days / 3 nights in May for over $1500. On our first day in the cottage right after dinner around 7pm, one of my family member went to the washroom in the baseme...
Latest reply by
Helen3