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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

Recently I had a bad experience with a Host who intentionally breaks several Airbnb rules at once:1, requires security deposit to be paid outside of airbnb/directly via bank,2: requires extra contract to be signed before checkin with extra fees for clean... Latest reply by Peter4258

Hi Everybody, We're having a bit of an 'issue' ? with our listing, we have what seems to be an average flow of users messaging us asking to "come see the place before booking".However, these are new users to the platform, identities verified but only have... Latest reply by Goldie-And-Alexa0

Hello Community!! We had a unique request from a potential guest today. They asked if it would be possible to film a movie on our property. The potential guest assured us it isn't an adult film, but still we asked for a copy of the script to ensure it isn... Latest reply by Helen3

I've been hosting on Airbnb for a number of years and have also used Airbnb as a guest. I mostly have 5* reviews from both sides but it has occurred to me that it will be impossible for me to leave a bad guest review because if the guest expects a bad re... Latest reply by Paula

Hello Airbnb Community, I've received an unexpected and upsetting email from Airbnb today informing me that my "Mexico City Art Gallery Tour" experience will be removed due to not meeting their standards. I'm truly devastated as I've poured my heart and s...

I have a long term property in Fontana, CA. HOA rules prevent me from renting it out for less than 30 days. Airbnb was unable to retrieve payment from my previous guest and as a result they stayed an extra 30 days for free because I trusted them to sort o... Latest reply by Jennifer1897

Relax at this peaceful place to stay.Small cozy apartment with wonderful beaches and hospital community nearby, perfect for vacation, or peaceful place to stay and relax after work. Latest reply by Sophia

I manage my home (which is part time rented when we travel) through an agency. I'm noticing they give more time and attention to another apartment in our building which is a "guest favourite". They as much as told me this yesterday. The thing is, we hav... Latest reply by Zheng49

Hi! Newbie here. How do I respond to a request for a very early check-in? My check in time is 14:00 and the guest wants to arrive at 8:00! Note: she booked with a discount price (89euros for two nights total). Latest reply by Sandra856

Hello. I’m new to hosting. I’ve had 2 guests for weekends at our newly refurbished family home. Both have created significant damage. flooding the bathroom and staining the ceiling to the room below. The other braking the Victoria spindle on the stairs. T... Latest reply by Anouschka6