Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

Hello.I booked a 6 night stay in a flat in London. The reviews were all good and the pictures on AirBnB looked fine. Upon arrival it soon became clear that the flat was dirty - the bed was barely made and smelled - the oven was disgusting - the toilet a... Latest reply by Anne14516

saw this listing yesterday and tried to contact the host, but no reply yet. i've read a few article and some here in the community center how to detect a scam listing. because of that, a few alarms went when reviewing the listing again. low rating, no ... Latest reply by Helen3

I started Airbnb some time in February, it’s really discouraging for me because I haven’t had bookings , though I have had some . So now I need to pay rent out of my pocket . Please how can I share property so y’all take a look at it and see. If anything... Latest reply by Anderson308

I need advice please. My daughter booked a stay for Tuesday this week to Saturday. Due to unforseen circumstances she didn't board her flight and messaged to host immediately to them know she would need to cancel and asked if she could reschedule for anot... Latest reply by Jennifer4603

I booked a room about 2 weeks ago and the pickings we're already slim then. I've messaged the host right after booking with the usual "Hi, how ya doin?" stuff, and about a week before the reservation I asked about check in times. The response was 6pm. ... Latest reply by Marie8425

Clearly ABNB wants us to ditch it. They just reported that 40% of all hosts have dropped it and they are saying they will bump hosts up who do. My bookings are down so I do need to do something. My issue is my cleaning cost is high at $250 and I'm not ... Latest reply by Melanie597

I marked favorites in my search to see them in one place and I can't see where I can find them. the listings is huge and I just want to see my favorite to chose from Latest reply by Joelle43

Host can cancel anytime. Airbnb sent me a $25 coupon as a sorry but I have to spend $60 more than my original booking price in order to use the coupon. How does that make anything right for the customer? To be canceled on 7 days before my trip and recieve... Latest reply by Rebecca

Hi Dear Ones,I am also a new host and co-host on Airbnb. I have already 3 bookings. The first booking that is undergoing as we speak, and a booking I have towards the end of July shows up in my Earnings, as well as in my Calendar. The second booking th...

Listing link: https://www.airbnb.ca/rooms/14382661 Hi, I was demoted from super host( something I've had for many years) because I had double-booked and had to cancel a reservation. I called the person within twenty minutes of seeing the reservation,... Latest reply by Calvin173