Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Tagny0

Hei, Jeg kan ikke sende meldingene til gjesten Hey, I cannot send the messages to the guest Google translation added by OCM Latest reply by Rebecca

It’s been too quiet lately from guests looking for an economical accommodation How about your experience during slow times?We are considering to offer experiences. Any suggestions on that front? peace out!John and Bren Latest reply by Rebecca

I am currently on the hunt for a house for spring break. My dates would be March 15th through the 19th. There will be at least 5 guests. The ages consist of 23,24,21. We have rented 2 houses before in Santa Rosa and never got a complaint on how we left th... Latest reply by Kia272

We receive a lot of requests for small gatherings such as birthdays, bridal showers and baby showers, but have never accepted one. What do other hosts do? If they are requesting a small gathering of 15 people or so for a low key lunch, do others here acce... Latest reply by Narelle28

My cleaner has asked us to ask guests to strip the beds before they check out. Does this seem reasonable? I know it would make cleaning easier, but I worry that guests may think it’s too much to ask. What do other hosts think? Thank you! Latest reply by Margaret1088

My account ont he desktop shows everything up to date but the app on the iphone does not show new messages and a trip I booked on desktop... I have deleted the app, reinstalled, several times and still not resolve. Please assist. Thanks. Latest reply by Joan2709

I am very upset with airbnb again!! I am losing money, loosing rates, losing clients now! Airbnb starts to charge me from 8/02/24 15% service fee... I Was not ready to this, as it was always an option to have shared service of 3%I got a booking on9/02/... Latest reply by Joan2709

Has anyone in Adelaide Australia had guests unable to book their property by Airbnb saying they will have a party and therefore unable to book? Is this van able to be lifted? Have contacted Airbnb support as never heard of this before and it is a last min... Latest reply by Carline13

Would like to get community input on an unfortunate situation we had with a guest recently. Guest booked the non-refundable option for 10% discount vs our normal moderate cancellation policy for a week stay during the highest rates of the season. Guest a... Latest reply by Mike-And-Jane0

I’m a new host. How do I improve on my bookings? Latest reply by Alicia753