Support with your bookings

Airbnb exists to create a world where anyone can belong anywhere. This means every member of our community should feel valued and respected. We understand people may have diverse opinions, but it’s important to express them with kindness and understanding...

Hello, First timer here - please go easy on me if I'm in the wrong place!My cousins and I invented a lawn/beach game called PuckleBoard (a mix between shuffleboard & cornhole) and we typically bring the game with us when renting properties for family reu... Latest reply by Helen3

I'm writing this on behalf of my 81 year father who has over $1000 AUD effectively held ransom by Airbnb. My mum and dad were going to travel to Scotland in 2020 and then Covid lockdowns hit. They couldn't travel and so we're given travel credits. They i... Latest reply by Helen3

We have a guests staying for about 2 weeks, half way through their stay they are complaining that there are cockroaches in the house. Our properties are on an island (tropical weather), therefore a cockroach entering the house is not unheard of, although ... Latest reply by Léonard13

I have booked a property and paid a posit received a booking reference then I received an email saying that the booking was a different price surly this is not standard procedure as now this property is out of my price range and how can I claim back my de... Latest reply by Paula

Hi, I am looking for a host to manage 1 to 2 properties in colombo 3. Latest reply by Bhumika

I hope ap sab khriyt sy hongy hummy whtap pr be connect hony ki zarrort ha taky agr ap logo k pass same dates ki booking hon to hum apny clinets ko ek dusry k sath share kr skhain or apko discounts dain taky ap ko be kuch share milly or is trahan hum sab... Latest reply by Bhumika

On the occasions i have used Airbnb support i have found their lack of knowledge or ability to help very poor. Im getting fed up of the first 4 paragraph of any Support reply being from an autobot telling me how great I am and then the 1 human contributio... Latest reply by Narine12

Hi guys, I have an extremely rude guest staying in our appartment. The check in time was at 3.00 pm and they let me waiting 1.30 hours. When they finally arrived She and the partner didn't greet me when i open up the door and she immediately started scr... Latest reply by Helen3

I just need to know what the steps are to dispute cancellation fees charged to me unfairly. Please advise.The room was already booked, Airbnb double-booked it to a new guest when it was not available for bookings.They demand I pay for it. Latest reply by Mike-And-Jane0

Hi all, I'm a co-host in Pennsylvania. My grandson will graduate from WVU on 12/16....just looking to see if anyone has anything close to the university? TIA Jill Latest reply by Bruce675