Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

Hello I'm new in airbnb host,my name is Sophia from zanzibar Tanzania I have my Aframe cabin off grid accommodation which is nice for caple.Two month now since I openi get three booking one no show,one cancelled and one stay one weeks. So two weeks now n... Latest reply by Rebecca

The Translation software had always been pretty good, especially between Chinese and English. But suddenly, that has changed. What happened? Did Airbnb sign a new contract with another company? The translation between Chinese and English is now very s... Latest reply by Jake638

My father in law passed away the night before our holiday. our flights and car we got a refund for but I do not understand why air BnB will not refund us. They are blaming the host and the host is blaming air bnb.. they then said we can re book, so when I... Latest reply by Jennifer1897

I Accidentally booked my trip the month before i am meant to go. I know it was my own stupid mistake. I instantly messaged the host within a minute of making the booking to try and rectify the situation. This was before they had even sent the automated th... Latest reply by Zheng49

I have two rentals. One is called BlueSkyA and the Other is BlueSkyB. I am able to sync the calendars into Google but the name of the calendar does not appear - instead it just shows generically Airbnb. I would of course want to know readily which calend... Latest reply by Eric8775

how can I improve my booking Latest reply by Lorina14

We are always looking for ways to improve bookings. In fact, we just substantially lowered our nightly rate, but still are not seeing the traffic that we desire. Open to suggestions -- and thanks in advance. Latest reply by Elisa

I receive this error when I try to leave a review for a guest that checked out today: You don't have access to the review you are attempting to write. You are logged in with(Insert email) as your login credential.Ensure you are using the right account. Latest reply by Ana2038

I tried my best for the guest who arrived with a short notice (1-2 hours before check-in), but then was late despite I went to the property to wait them. So, I needed to cancel the job interview because of them being late, and had an argument with HR mana... Latest reply by Muslim4

Hello, My name is Sandra. My husband, Steve and I are new to Airbnb community. We are really excited about this journey!! We are located in Jackson, TN. We had a few guest and so far so good. We recently received a 28 stay request; however, there w... Latest reply by Helen3