Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

Link is below. There are 70+ reviews but they are all within the last year or is (usually more spread out over time). The price of the Airbnb is cheaper than others in the area (and on VRBO) if it is as nice as advertised. I have also read that there ... Latest reply by Jeanne961

Hey I recently bought a $500 gift card from Airbnb. I was hoping to receive a physical gift card in mail. As per the website, the gift card's estimated delivery is within 10 days of its ship date and it was shipped on 5/31 but I haven't received my gift c... Latest reply by Elisa

Hi, Has anyone else experienced having a dispute with a guest, speaking to Airbnb and getting advice from them only to follow that advice and then be penalised by receiving a vindictive and false review and then find out Airbnb said the complete opposit... Latest reply by Sherif9

I’ve been hosting experiences on airbnb for a while, but now they have updated everything I don’t seem to be able to change the number of places available for my experience if anyone has booked it through Airbnb? I book through my own website too, and our... Latest reply by Elisa

Please please can we have the facility to add notes to the calendar back? I cannot run my business without it. Dates for maintenance, family use etc are essential to mark and it is causing chaos. Many thanks. Latest reply by Joan2709

Hi, How do I go about checking if a post is legit? there is not reviews for the property as yet and ive messaged the host and no response. Latest reply by Helen3

Hi all, We recently had a group of people at our property who left the house in a horrible state including leaving the remains of their last few meals on the kitchen table, food everywhere and dirty dishes, and on top of that they left the top floor windo... Latest reply by Greystone0

Can you decline a guest, that has no reviews even though they have been a member for 4 years and there is no government id or profile pic, it was done in the middle of the night. I don’t feel right about it, but I’m not sure what to say to them Latest reply by Jules269

Please let u knw how to communicate, how to convince for the booking Latest reply by Kyle952

Can Airbnb remove a review if a guest left me a 1-star rating? Here's what happened: I had a last-minute cancellation and lowered my price significantly to fill the dates. Unfortunately, I ended up with an entitled guest who made demands and complaints th... Latest reply by Kristina764