Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

I recently posted this in my FB Group and thought it might be of interest to share. Love to hear your own thoughts - don't be too harsh! The $900 Text Message That Changed EverythingWhy Great Communication Is Your Airbnb's Secret WeaponIt was 10pm when my... Latest reply by Sarah5000

we have a 4 birth caravan. now booked by 2 people. tonight they have bought back 4 mates. what do i do? Latest reply by Helen3

Its been days, haven’t got any booking:( Latest reply by Augustus13

Hi Nadia, my is Eudele. I am arriving at 1 pm. How do I get the keys. Will someone be there when I arrived. Please advise. Thanks Eudele Cyril Latest reply by Emilie

I have usually hosted guests for longer terms, generally one to two months at a time. My current renter is complaining that I did not provide enough toilet paper for his 30-day stay. I left him with eight rolls to get started, and I assumed he would pic... Latest reply by Kelly333

Thankfully I haven't yet activate my listing because we had a power outage in my area from 2 AM to 11 AM. This had me thinking what if this happened when a guest was staying. Would you issue a full or partial refund? What if there was a moderate outa... Latest reply by Sierra157

Age 30, residing in WI. Trying to book a home for 2 nights to see family in LA, CA. Keep getting denied for party risk... I don't understand, I thought I meet the criteria to not have this issue... Am I missing something? Latest reply by Olivia1099

Hello everyone,I'm a brand-new host who just started hosting on Airbnb this week.Although my listing is new, I haven’t received any booking requests or inquiries yet, which is a bit discouraging. I also checked from different devices and it seems like my ... Latest reply by Mori307

Are your guests normally free to use air conditioning at any temperature and throughout the year? What is the temperature you consider appropriate inside the house? Have you ever had problems with guests and air conditioning? I ask because in the past g... Latest reply by Windy22

Hello lovely community! My first time on here. We have a family staying in our apartment and as soon as they arrived yesterday they started charging their car. it was plugged in for hours and possibly over night. They are with us for 3 nights so I'm su... Latest reply by Richard3335