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Dear Community,I want to share my poor experience with my last guest.This one wanted to cancel her reservation a day before her arrival and asked for a full refund pretexting that she had her grand father who died and she needed to go to the death ceremon... Latest reply by Bhumika

If my single accommodation allows two adults, up to what age child is allowed ? Latest reply by Marie8425

Could really use some advice as how to handle mess after my last guests. We do require insurance purchase. Just started listing in April, booked thru August as we are on Lake Erie. It has been a learning curve, but we havent had any real issues until our ... Latest reply by Helen3

Hi, I have a guest who wishes to cancel a 2 night ‘add on’ stay that she booked - she still has an 11 night booking prior to that, however her Dads operation has been cancelled so they don’t need to stay for the 2nd booking of 2 days. I’m happy to issue a... Latest reply by Greystone0

Does Airbnb think africans are some bunch of idiots? how can a reputable company hold someone's refund for a month?? Crossboarder payments dont even take 5 working days , what sort of refund takes 30 days?? Not only that noone even tell you the date when ...

I have a potential guest who has asked about navigating my steep stairs in a wedding dress. I have two pictures that I took specifically for those who may have a problem with the stairs. How do I send the pix to the potential client? I don't have her cont... Latest reply by Joelle43

Hello Airbnb community! Newbie host here with a question on Shortcodes for scheduled messages. I can't seem to find an example of a message composed with shortcodes with actual data filled in, so I was wondering if anyone can please confirm if the shortco... Latest reply by Rudolf103

I had a reservation starting on the 9th. A week before, I added and paid for an additional night of the 8th. As fate would have it, my flight was cancelled and I ended-up not needing the 8th after all, and arrived on the 9th. I was able to inform the... Latest reply by Latosha7

Room rental is in Las Vegas, Nevada. Prior to move-in, it was discussed in writing that guests are not to receive USPS or any mail at the room rental address, and we kindly provided alternate resources for receiving mail, as they are coming in from out of... Latest reply by Paula

** Same photos. different host. different location. At least one of these seems to be a scam. - beware **[Links removed in line with theCommunity Center Guidelines.] Latest reply by Bhumika