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Receipt ID ** Dated September 29, 2023 Please return the money. **[Receipt number hidden - Community Center Guidelines] Latest reply by Paula

Hi. Airbnb has retracted their 14 day resolution promise to hosts (me in this case) by closing my case after 7 days. My "guest" caused over 10k in damage so I tried to have my own insurance cover it but they won't as they said Airbnb is responsible for pr... Latest reply by Andrea6469

I book this apartment for 15 days,but until the 10th days, I find the water is milky white.The water can not be used.I record the video and take photos about the water. For my health, I have to leave the apartment directly.My request is getting my refund ... Latest reply by Ana31042

I am new to hosting and my first experience was a nightmare. A older man showed up and told me he thought this was a house not apartment. He wanted to know about refunds. I showed him in the listing where it states numerous times APARTMENT!! I told him th... Latest reply by Lorna170

Hi. I am travelling to Japan soon and trying to complete the entry requirements online. The Customs form, Declaration of Personal Effects and Unaccompanied Articles, insists on a telephone number for my accommodation. I do not have a number for them as ... Latest reply by Joelle43

I have an upcoming guest that has a red shield with a checkmark over his picture. I've never had this before. Does anyone know what that means. I am a bit worried about this guest because he's coming the California to visit family that are two hours away ... Latest reply by Laura6727

Hello Airbnb,I tried to book the Airbnb with my credit card but"Due to limitations set by our payment service provider, we are currently unable to process your order"this phrase keeps coming up and blocking my payment, what does this mean and how can I so... Latest reply by Damian358

Is it necessary to ask Airbnb guests for a copy of their passports? Latest reply by Helen427

Airbnb claims to want hosts to have pricing transparency yet I have been asking for years now for airbnb to total the pet fee at the outset of a guest booking. I can’t, for the life of me, comprehend the business logic of airbnb creating a potential confl... Latest reply by John89

Unfortunatley did we have our appartment available for X-mas bookings, when we are going to be there ourself. I therefore had to cancel. However, we are not going to use the appartment the entire x-mas and would like to open for bookings on some of the da... Latest reply by Joelle43