Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

I'll start by saying I am not an Airbnb host, I have never been a host, I do not own any property. I live in Airbnbs full-time (60+) and am on the app multiple times a day looking for my next rental or communicating with a host. Every time I open the app,... Latest reply by Paula

Airbnb is allowing from what we have noticed Double Dipping. It is mainly only big time property management Companies hosting on Airbnb Platforms. What is happening is Guests/travelers cancel a reservation and they are not AT ALL entitled to a refund! EVE... Latest reply by Paula

So I tried several times to book a trip. If I link to my bank I save 532$ on the booking but after several calls to my bank and Airbnb Airbnb just said use your debit and lose the savings. the problem is within the system. the system makes an inquiry c... Latest reply by Sophia

I’ve had a terrible experience with Airbnb and want to know if there is an independent governing body I can complain to. I booked a lovely flat with stunning river views in the centre of Greenwich. It had great links for my work and my sons school. It eve... Latest reply by Tom4345

Hi~We have an interested party and are fine with the booking dates, etc. We responded affirmatively but didn't "confirm" as they haven't given a final head count. Should we confirm the reservation and then ask them to re-reserve or should we wait until we... Latest reply by Cheri354

We are planning to sell our airbnb at the end of the summer season. I would like to block bookings past Labor day. How do I do this? Latest reply by Paula

Hello. I am currently hosting a couple who has made a booking under 1 person. Here is a background. These two couple has stayed with us last year around the same time. They are visiting Australia to see their family and also to meet their visa requireme... Latest reply by Soo375

I have searched the forums and see that Airbnb provides no standard mechanism to charge a pet fee or to add a pet specific deposit. This is a gap in functionality. I had a bad experience with a guest and their pet. Airbnb informed me that the standard... Latest reply by Marco4659

I need comment for improvig my booking. I don't have for almost next 3 months. Latest reply by Sophia

Hi everyone, what would be a reasonable % compensation for a refrigerator that didn't work the whole week of my stay in a good one bedroom apartment in the South of France. Overall I liked the apartment and would like to be able to say in my review, "the ... Latest reply by Angela1056