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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

During my recent stay in Eastvale. I stayed in a downstairs bedroom with a shared bathroom in a home. The listing states Private room in guest house. Not correct. Private room in their house is more accurate. My room was Hosted Min who is a Superhost ... Latest reply by Paula

Hey everyone! I booked an airbnb today, and after I booked and send a message to them they sent me a message saying about the $40 parking fee. But they never mentioned this on the listing. Is this normal? I don’t think this is fair. And now I can not do a... Latest reply by Gloria342

Hi Dede, I am having the same problem. All of a sudden I don't get any inquiries. Can you look at my listing and see if there is something wrong? Thanks, Cristina Latest reply by Cristina3464

Hi,I am a fairly new host but long time Airbnb guest. Lately I have had two things I have noticed. I am having trouble mostly with guests who have been Airbnb members for several years but only have 1-3 reviews. Also they will book for 1 guest but right... Latest reply by Rebecca

This seems to be a SUPER WEIRD technical mistake. When I checked my listing this morning, my review count had changed from 36 to 11 for one listing (another inactive listing went down from 300+ to 85!!!). In 13 years of hosting, this is a first. What's go... Latest reply by Joelle43

I do not have a written policy about registered guests only in my property. Maybe I should, but I figured that people are adults and are going to do what they want to do anyway. I do say that if a guest spends the night, it is an additional $25 and they... Latest reply by Sonya81

There has been an ongoing issue that appears to be a programming error in the promotions feature on the platform. I rely on this feature to run 20-30% discount promotions on my rental during slow seasons in our market.Every time I try to run a promotion d... Latest reply by Shanna5

Hi everyone, I need your help with a situation. Guests booked both of our houses for 6 days, but now they only need one house. We agreed to refund them for the days we managed to rebook the other house. How can I refund just a part of the full amount (624... Latest reply by Rebecca

It's true. I just got blindsided by our "partner" Airbnb who reinstated a bad guest retaliatory and non factual review and with privacy concerns, without so much as a heads up to me the Host from Airbnb. The guest stated he loved the home but gave us 2 st... Latest reply by Victoria1437

The landlord say he Will charge us utility fee. What does that mean. He will also charge us for heating the pool although in your ad it is said heatet pool. The total cost he will be 700 euros ! Latest reply by Gunilla19