Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

Hello, I`m looking for a professional airbnb cleaner in the E16 London area Please text me Thank you Latest reply by Bhumika

Hello, For some reason I am unable to add details for a fourth guest for some reason. I have tried on the iOS app as well as via desktop (Chrome and Firefox). It just says "Guest" and I am unable to edit it Thanks for your help Latest reply by Charles696

Hello, I´m using Airbnb for years - all good so far. But I´ve discovered yesterday that my app logo has changed into that (picture) - is that new? The app store shows me the old logo without the "blue wave". Did anyone else recognized this?   Latest reply by Simon4694

I am a single parent with a disabled daughter and my much-needed holiday was cancelled after 1 night as the property was filthy. We were offered a full refund by the owners. I am now in a ridiculous situation where Air BnB insisted on making the refund to... Latest reply by Sharyon1

Hi are you guys often asked questions about things to do around the city from guests? And if so how much time do you find yourself spending on this? Latest reply by Karen114

The guest asked for a refund and for some reason we the Airbnb support gave it to him... - with out letting me know the exact reason -with out showing me any proof of guest documentation of what he claimed in order to receive the refund - with out asking... Latest reply by George1920

Lots of Hosts have them... many are built with style and flair... they are often featured character residences in movies and TV... but they have no "category" on Airbnb. It's the Carriage House. With the current focus of "infill" and more neighborhood d... Latest reply by Paula

I just had a guests bring more than the allowed amount of guests and also a pet that is not allowed that in turn attacked and ate one of our chickens. What recourse do you have? Thanks Latest reply by Paula

I book 2 separate bedrooms in my home, w guest access to use of shared spaces. Both rooms have their own bathrooms, vanities, combo freezer/refrigerators ...I haven't figured out how to book a new party wanting to arrive the day another party is leaving f... Latest reply by Bhumika

Aloha, we have been hosting for about 8 years, super host for the last 6. This our slowest year ever, no bookings for the next 4 months. That has never happened before. Economy? Travel to Hawaii is down? Any others from Hawaii seeing the same?Roy & JoyBi... Latest reply by Paula