Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Tagny0

Is anyone else frustrated that you can't block dates on the calendar when it's outside of the calendar's open window? Latest reply by Joan2709

The text based AirBnB support service via app is really terrible. Just go straight to phone support with any meaningful matter. It might take a few calls, but when a host is lucky enough to get someone on the phone who is good, it is usually resolved... Latest reply by Christopher578

I had an inquiry from a couple with an infant. They only specified 2 guests which is maximum allowed to stay at my property. I've also never hosted children or infants before. With this changes of Airbnb listing panel webpage interface, I couldn't find th... Latest reply by Muslim4

Recently we had a guest making false claims in a review. They got angry about falling while traveling and blamed us for it) they literally said that in the review)and lied about our response time in the review. In the review they say that we would respond... Latest reply by Enchanted3

I have been a host for 8 years on Chicago's north side near Wrigley Field. My bookings for Q4 2023 were almost non existent and so far in the new year the same. Is anyone else experiencing this. Thank you for your feedback. Anthony Latest reply by Sophia

Good Afternoon and Happy New Year, I am in a little of a predicament right now with some guests. These guests are currently renting my property Dec 31-Jan3. They are about the 8-10th booking I have had and it has been the first nightmare dealing with them... Latest reply by Sophia

Every time I get a message from ABnB it shows it came from the SheShed. I did stay at the SheShed a few months ago but have since stayed at other ABnBs. How can I get rid of the SheShed issue? Latest reply by Nathan3531

Hi, I am new to this community, I have listed my property in 2018, Bookings was great, then Covid came. The bookings are not what it used to be. Any ideas to boost my marketing. Dave Latest reply by Sophia

I am sure most of you have experienced a case or more with the typical Airbnb support siding with guests (who already know about this practice) to force hosts to provide refunds that are unjustified after guests checked in and take over your property for ... Latest reply by Rebecca

Hi, After waiting for a year, I am writing here in this forum to seek any support or guidance on this issue. On 3rd January 2023, I had to vacate my bnb as there was heating issues and the agent helping me with the move committed me the reimbursement of t... Latest reply by Swati32