Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

Hiya, I have airbnbed for at least 6 yrs and never had a complaint about noise. It is a Victorian property, with wooden floors that are covered with underlay and flooring. I am really concerned because my guest is complaining because he can hear noise su... Latest reply by Peg327

Please help urgently. This is becoming impossible to deal with 50 case representatives. Impossible to talk to a manager, cases take 10 days to be resolved. Its bad. Latest reply by Uptown0

I’m starting fresh from having 60+ reviews to now zero after separating from a former business partner of mine. How do I get back on track like before? Latest reply by Vina429

I had a guest leave a great review, concluded with a 10/10 experience, but after I found damage to the property I had to submit a request for reimbursement, after denying the request, that same guest that initially said 10/10 ended up leaving a 1 star rat... Latest reply by Sara-And-Rob0

I'm looking to edit an existing review that was left which outlined some of the negative things at a location we stayed, since we left the review first after notifying the host of the issues where she tried to bribe us to not put anything negative (and in... Latest reply by Kia272

Hi, I am unable to copy and paste my messages on my phone which I used to do before.Typing them all over again on my phone or using a computer takes so long.Need help please.Nusrat Latest reply by Nusrat12

I was looking to book a house August 25 and do monthly payments. Is there an issue with Klarna because I did not see it on the website Latest reply by Sally10

In 10 years of hosting 20 listings on airbnb being SuperHost, I have never felt so unsupported by Airbnb Superhost support. I recently received an extremely negative review as retaliation for not granting a refund to a guest who made false statements to g... Latest reply by Uptown0

Hi all, I recently had what I can only describe as a really disappointing interaction with AirBNB. I'm keen to see if other hosts have had a similar thing happen and how you dealt with it. There are no words to explain how disappointed I am with AirBNB r... Latest reply by Gede35

Can anyone offer advice on who else I can contact for help?I have been trying multiple ways for the past 3 days and have gotten nowhere.our host lied to Airbnb and cancelled our $30,000 booking.we have been left with no help and out of pocket and nowhere... Latest reply by Helen3