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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Jiana5

Hi there, I got a two-week request from someone (a college student at our local University) asking if I can reduce the rate in January to the same as my closer-term open days in December. I explained that the reason those are lower is because we like hav... Latest reply by Samuel1104

What if host mistakenly entered guest room , embarrassed!! Latest reply by Helen3

Dear friends, good morning...I am writing this to explain my experience so that it can help hosts to have an experience and be careful in future. My listing has a request that legitimate couples are allowed (unmarried couples are restricted) A guest boo... Latest reply by Hetal10

Hi everyone,does anyone struggle to get their guests to leave reviews? Everyone who has stayed with us loves our place and has left positive comments both in person and on my own feedback forms I leave for them to fill in before they checkout. A couple h... Latest reply by Carrie480

Hello Airbnb, I am a super host, my last guest was a teen named Cesar, he booked for 4 people, and brought about 15 other teens. They started party right away, drinking alcohol, share a bottle and I believe it was liquor, smoke marijuana while wearing sho... Latest reply by Demi2

How do I write a review for a guest who is not capable of sharing house with others? The guest stayed for 35 days, and on day 35 she asked where the dust bin is.. you can just imagine... barely left the house, stayed in bed with trash piling up, all belon... Latest reply by Marit0

I booked a stay on Friday night and want to cancel and get full refund. I read on Airbnb site that for long term stay guest have 48hr after booking to cancel and get full refund. As long as you cancel 28 days before check in. But my problem is my check is... Latest reply by Scott1978

This is to inform all hosts that smoke damage is not covered! I had a guest smoking cigarettes and Canabis in my flat and left the place smelling like an ash-tray. He admitted the smoking in the chat, there where complains in writing from other resident... Latest reply by Eric7102

Anyone from key west Florida. We’re family of 3 from Washington DC in need of tropical getaway beginning of February. Thank you Latest reply by Paula

Hello. We’ve rented an apartment for two weeks. The description of the apartment listed fridge among kitchen amenities. But fridge doesn’t work. Host’s employees have come 4 times already within 3 days to fix it. The thing is when you switch temperature s... Latest reply by Justin1864