Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Jiana5

I used to see a generated email for each airbnb guest on the right panel when viewing their message convo or calendar block. This seems to have disappeared. Does anyone know if this information was moved somewhere else? Latest reply by Carlos3258

Any advice from the community re how to get a response from Airbnb? Two weeks ago, a guest accidentally set a fire in our house We called Airbnb straight away and kept calling. We've called numerous time and we speak to lovely staff on the phone who keep... Latest reply by Michel8303

I am not getting any bookings? I have 2 listings on our farm and both are dead quiet can someone help. I am desperate for an income? Latest reply by Helen3

Hello my phone number was used by someone else it’s now connected to their email how can I fix this? Latest reply by Paula

Authorization for a booking was voided. Why? Had been texting with host, now get get in touch. Please advise. Latest reply by Paula

Hi, folks:Need a little guidance here...my guest left without notice after just a week into her 6 month booked stay because her work assignment didn't work out for her. She hasn't, apparently, notified Airbnb, and I want to figure out how to change my cal... Latest reply by Paula

I run a youth soccer club and the nonprofit business bank account was hacked by someone to book a trip on airbnb. My card number was used. The club name is on the card and the stay was booked under someone named Juan **. The trip is not in my airbnb ac...

Hi - we are new hosts and looking for some advice about how to manage booking requests that are as far as almost a year. Our beach property is near a new wedding venue so we have people asking for booking availability next September. We have only had 3 g... Latest reply by John7474

All input much appreciated thank you I have a guest for 3 weeks who arrived yesterday, booked a single bedroom in my home. Things are getting strained and it’s only been 24 hours! She had 2 previous reviews that were ok, nothing bad flagged. I’ve only ev... Latest reply by Steve2698

I would like to increase bookings Latest reply by Sophia