Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Jiana5

Hi, I'm a fairly experienced host, but I'm running a new Airbnb in a small village that's equidistant between two big cities. Strangely, I'm getting inquiries that indicate the guests want the place only for an afternoon or for several hours during the da... Latest reply by Eileen4

It would be nice if Airbnb added a clear and easy to read "No Local Guest" option for hosts. This is a big issue that has not been addressed. I feel this should encompass about a 50 mile radius of the host city. Latest reply by Jermain40

Yes, 361+ listings are in the wrong spot. 3 different agents says to submit 361 reports. The weird thing is reporting each seems to be pulling the report of the previous listing. Hence it's a programing issue where even the reports for the listing are co... Latest reply by Helen3

Hi I'm a fairly new host and I currently only have two properties. I've been using Hospitable because of the price but geez it's been so unbelievably problematical and they only work with three booking platforms; Airbnb, VRBO and Booking.com. What channel... Latest reply by Bob297

Hi, I don't get any booking from air bnb , please check and needful. Latest reply by Joelle43

Hi, I wanted to report an illegal listing running in our block. Latest reply by Danielle1633

Hello! I am a frequent guest at Airbnb's and have had many great experiences. However, air fresheners are the worst greeting when I first I arrive at a new one. My sinuses start to close, and I feel like I am having a bad reaction to all of them. I have o... Latest reply by Sarah5582

Hello good eving sir. Some one from airbnb..stell my money.plz hel us Latest reply by Paula

I've been wanting to book a villa for a family trip outside of my country, but with unpredictable airline cancelations, I'm afraid to do it. Unfortunately travel insurance doesn't appear to cover reimbursement for lost days for rooms and car rentals. Seei... Latest reply by Shirley26

I am hoping someone can help me. I needed to cancel a reservation due to not being able to travel on these dates. Before cancelling, I checked to see the terms set by the host. A full refund was fine as it was months away from the booking date. Once I can...