Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

I saw this topic in 2023, but I'm re-opening for 2024. I just stayed at a rental with some "quirks & challenges" that other renters should know about, though my experience was mostly positive. I spent several hours over a couple of days carefully crafting... Latest reply by Quincy

My recent experience with Airbnb's refund process has been frustrating and disappointing. Despite multiple follow-ups with customer support, the issue remains unresolved, and I’ve encountered a lack of clarity and accountability. Each interaction feels li... Latest reply by Howard103

I keep having this error message, I can't book because of it. The problem is not on my bank's side. Is Airbnb reviewing my account?Please help, I need to book. Latest reply by Elisa

Hi, i used to be able to open a link and attach an image from an album on my android but recently with the updated apps version I no longer able to do so. Is so frustrating!! Anyone facing the same and has any solution to it? Thank you! Latest reply by Elisa

I have 3 listing first one 5 months old but didn’t got confirm bookings (Title edited by OCM) Latest reply by Elisa

I booked a condo in Bangkok Thailand not really knowing the area. Host Wana would not give address until i paid. I paid, looked up the location and street it was on and it looked horrible and scary to walk anywhere. On top of that, I did not find any g... Latest reply by Zheng49

We have a 2 night minimum stay on our bookings year round. Occasionally we might customize seasonal dates for 3 or 4 nights around long weekends but never 1 night stays. This is the second time someone has managed to book a one night stay even though I di... Latest reply by Elisa

I list for $750 usd. But the info I received at booking says one guest was charged $850 and the other $921. I’m not complaining about extra money, but I don’t know if the guests were actually charged the higher price & they knowingly rented at this price ... Latest reply by Elisa

Yesterday, I went to a new place hosted by Rocio in Puerto Vallarta. I felt like the place was a bit unclean so I bought sheets. When I stripped the bed, I found the mattress was truly disgusting. It was covered in stains I took pictures and sent the... Latest reply by Zheng49

 house we are always welcome for guests and they are our responsibility BBQ,parking area, for chill amazing terrace and garden area 4Bed rooms with attached washrooms Latest reply by Elisa