Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

We are looking to increase our winter bookings during the slower months. We have highlighted the local attractions and benefits of the area. Changed prices to be competitive and reflective of the areas market trends. What other ideas do you all have to in... Latest reply by Alicia1430

Hi all I am looking for some guidance here. I have had a horrible airbnb experience where I had to leave the room and reported the host for harresment. Since then it has became a nightmare. He was messaging me asking £100 not to publish his review. I bloc... Latest reply by Dora31

Hi all. Looking to AirBnb a really cute mountain view house, when we are not using it. We will be out of state during that time, so really need a local person to handle the turnovers and any issues that come up. We will have self check in and outs. Latest reply by Katherine1216

Hi Community, My guest reserved my apartment for 1 person. Recently I discovered from doorbell records that he brought 5 more people to my apartment without any permission. And my listing allow max 4 people. What should be my reaction? I am new in the h... Latest reply by Taleh3

Hi there, So, the idea is that I am an Iranian resident with no banking information (or payment method) from an internationally recognized payment method (the US sanction and so on). Recently, I've got a resident permit (work permit) in Finland, and I am ... Latest reply by Shelley159

Guest stated completely false information. The first Airbnb agent told me to prove it was full of lies by sending documentation. Which I did. Some of the untruths in the review: Guest claimed she was not made aware of extra resort charges even though they... Latest reply by Nick3359

Hi guys, so airbnb started to cancel our reservations and looks like deleting our account. With no explanation. I attempted to call million times all I hear that there is a specialized team that will help. But no one answers what is going on and what they...

Hi,I have accepted a Reservation from a guest who has not arrived 3 days ago. Reservation is 7 days long. Guest does not cancel Reservation but he has not answered to my question regarding checkin. Airbnb tells me I have to wait here every day during my ... Latest reply by Paula

Hi Everyone, We currently have a some guys staying in our suite for 19 days. They are working in the neighborhood installing new fiber optic equipment for internet. Their employer contacted me and explained what they are doing and how long they are stay... Latest reply by Bhumika

Hello All, I am Superhost and hosting since last 7 years, my growing frustration and concern regarding the unresolved issue with one of my reservation. The last communication I received from your team was on December 12, and since then, I have not receive... Latest reply by Zheng49