Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

My giftcard pin is fully srached off Latest reply by Bhumika

Hi I’m looking at a place in Southbank Melbourne. For me it seems to be to good to be true as she’s saying I can check in days early for no extra cost (as it’s a rental place normally?) can someone check the link for me ** [Identifiable listing remove... Latest reply by Mike-And-Jane0

Hello! I am a new host and just listed my first property. We got our first 3 bookings which was exciting - first stay is this weekend. We just got a 4th request that is for 30 days (Jan 1-jan 31st). Initially, this was amazing as it would be great revenue... Latest reply by Sarah6882

Hello, It used to be very easy to see how much my guests will be expected to pay for certain dates on my calendar. Since the Summer 2025 update, I can only see the each individual nightly rate--no total across the nights, no taxes, no cleaning fee, etc. T... Latest reply by Bhumika

DO NO TRUST that Airbnb will have your back. they will straight lie to you in case of a questionable reservation to make sure you feel comfortable and if things go not so well they will straight up try to sweep the issue under the rug by closing cases wit... Latest reply by Csaba54

Hoe maak ik een afwijzing ongedaan? [Google translation added by Community Manager] How do I undo a rejection? Latest reply by Elisa

With identity theft becoming so common and login details easily stolen, we’re thinking about asking guests to show a photo ID when they arrive (since we’re always on-site). Airbnb supports this and even suggests guests can upload their ID in a message.If ... Latest reply by Elisa

I have a renter that is supposed to be checking in in 3 days and I just got a messaged saying one of her flights got cancelled (she had 12 nights booked). I have the firm cancelation policy in place. She is asking if this would go under "major disruptive ... Latest reply by Travis448

Hi everyone,I’m heading towards arbitration and would appreciate your opinion on whether the last review on my profile is retaliatory.I’ve been a digital nomad for nearly 4 years, and while I’ve had retaliatory reviews removed before, Airbnb Support claim...

Hi everyone, I’ve been a proud Airbnb host for 4 years with consistent 5-star ratings and great relationships with guests. Unfortunately, five months ago, I received a false and retaliatory review that has seriously impacted my business, and despite mult... Latest reply by Csaba54