Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

Hello all Recently I had a less decent guest who left a mess in the flat. She left a review, then reached out on whatsapp saying that she could modify it if I leave a positive review. Obviously I told her that it is against the policy. I left my review ac...

Hello! I was wondering if I could get some input on what type of bedding hosts recommend/use since I am thinking of changing it up. I have a 3 bedroom, 4 bed home, and I have been using duvet covers. Because my turnover is 4 hours and I do get quite a b... Latest reply by Gerry227

A recent guest mentioned concerns about cleanliness right after check-in. We immediately offered to send our cleaner back to address the areas, but the guest declined due to feeling uncomfortable with someone entering. With the rise of AI-edited photos an... Latest reply by Peg327

Hi everyone,I’m a Superhost managing The Sunflower Villa in Grand Turk. I’ve been trying to remove a guest review that clearly violates Airbnb’s “Reviews should be relevant” policy. The guest included false information (about “resort access” that was clar...

I had to make this post because Airbnb doesn't allow us to attach any photos/videos when we write reviews.I had to evacuate from this bed-bug place in August 2023 in London. I found two bed bugs --one on a pillow,and one on a wooden bed frame (when I wa... Latest reply by Rob13868

Hello, I have a use case where there is a multi unit building with one keypad on the exterior door, and then airbnbs for the units inside. I cannot currently use the airbnbn smart lock integration for both listings. Originally my plan was to have three s... Latest reply by Rebecca

HelloI currently live in the UK. I am searching for an affordable Airbnb location for 5 weeks from early January. My main criteria – sunny and warm (does not need to be total sun all day and it might rain sometimes and that is ok), near to the ocean as I ... Latest reply by Neil6

Since entering the summer release program I have been having a couple issues with Calendar sync and the 2 nights between bookings setting not being honored. Airbnb chat support is useless in getting these software bugs reported to the correct people. I ca... Latest reply by Terence55

I found increasing foreigners nowadays traveling in Taiwan. Hope you would like to Visit. Just starting again after a while on my Airbnb. Hopefully would get some advice from you. https://www.airbnb.com.tw/rp/naiwenh24?p=service&s=67&unique_share_id=d7f4c... Latest reply by Alex

I am a new host to Airbnb pay my first property in September. I’ve already hosted two families. I am looking to advance my bookings, so can you suggest creative ways for me to do that Latest reply by Gregory781