Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Inna22

Hi Airbnb Community,I’ve noticed that some of my booking requests are not appearing on my host dashboard. Guests have contacted me saying they sent a request, but I can’t find them anywhere in my Airbnb account. I’ve checked the following:Ensured that my ... Latest reply by Rebecca

I am a Super Host since I began my Airbnb journey 2 years ago. And we only had 5 star reviews so far which I am so thankful for. I had a nasty guest staying recently and they left us a 3 star review (anything below 5 star for the first time and we have 50... Latest reply by Akshay104

I am seeking insights on how to get booking for my property. How have you guys been marketing and getting guests? Latest reply by S--Melody0

Hello, this is a new listing and booking. I want to know if I could apply extra fee for addition guests after the original booking. Latest reply by Emilie

How can you block Airbnb app off ip12 ??? Deleting app dont help…this is outrageous Latest reply by Emilie

I had a guest recently that gave me 1 star review in all categories. the story is before they could check in, they wanted to change their booking from 2 nights to one night. I told them that they are literally checking-in couple of hours - i said it in a ... Latest reply by Lana1222

Hi brains trust, I am just wondering how the Special Offers function works. I have attempted to send a special offer to a potential guest but they are unable to see the adjusted price on the offer. Should they be able to see the adjusted price? ... Latest reply by Richard3335

Hello Awesome Airbnb Hosts! My husband and I have stayed at many airbnb locations in the US, France, Spain, Greece, Mexico (not all make it on my list bc for some odd reason, some hosts don't ask for a review and therefore don't fill one out for us eith... Latest reply by Zheng49

I have a potential guest who has asked about navigating my steep stairs in a wedding dress. I have two pictures that I took specifically for those who may have a problem with the stairs. How do I send the pix to the potential client? I don't have her cont... Latest reply by Helen3

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Inna22