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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Inna22

I am a host in Abuja, Nigeria. I joined Airbnb since April of 2023 and welcomed my first guest by the end of the same month. Since then, I haven't received any booking requests. I feel discouraged. What did I do wrongly?. I really need guests recommendat... Latest reply by Breanna

I ask my guests to turn the AC off when they go out. My guest is leaving it on while out at work, after being specifically asked not to. When I first noticed it was left on, I asked him about it and he said he didn't remember if he had left it on, which I... Latest reply by Marjorie264

I've requested reservations with two different hosts, but both messaged me that their properties weren't available (despite keeping the listing available during those dates after messaging) and both linked me to the same alternative listing that was avail... Latest reply by Breanna

When it works Airbnb is a great platform to find an apartment to stay in, but when a problem arises they are EXTREMELY unprofessional in resolving their customer issues.The day of writing this ticket is September 13. 2023. and when my host canceled my 2 m... Latest reply by Breanna

I rent my house for 31 days or longer. I've got a weird question and don't know how to handle it in my House Rules. The current guests have been here 3 months. (Mom, Dad, 17 yr old daughter and a Chihuahua). My laundry facility consists of a brand new ... Latest reply by Mariana1079

We have had overseas guest just stay at our holiday home and our cleaner arrived to find a door and windows left open and a bird in the main living area. There were feathers and bird poo all over the carpet, tiles and window sills which the cleaner took a... Latest reply by Irene-And-Neil0

Unfortunately, we have encountered Airbnb's illegal decisions several times.Last time a guest booked our apartment for 3 months with a 60% discount. He arrived and one week later he wrote to the Airbnb that there was a very bed smell in the apartment and ... Latest reply by Mar125

Hi, I have a beautiful but quirky loft apartment in Mallorca. My license to rent only allows me to do so for 2 months of the year so is limited opportunity, I fully understand the benefit of reviews but I have had 2 recently where i think the guests have ... Latest reply by Mike-And-Jane0

How to advertise for walkout basement self content on other then BNB but through BNB? Latest reply by Breanna

Hello! I am hosting 3 young men this coming weekend. The one that made the reservation has not stayed in an airbnb before, but his friend has. Is there a way to view his friends profile page and see his reviews?? Thank you! Latest reply by Kathy1276