Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

Would you allow someone who is apparently booking on behalf of his employees who has no reviews? Latest reply by Paul75

We bought an ADU and had it moved to the back of our property (which has its own street access so is very private for guests and us. It was right at the start of Covid so my husband had to do everything but the grading for it and it has taken 4 years to ... Latest reply by Elaine1057

Hi,We are hosting people for 7 years in our home (where we live) whenever we're on holiday. We hosted ~35 people and this is the first biug incident we face.We have a group of 4 that booked our place. 2 weeks before the booking started they asked to incre... Latest reply by Joan2709

We have Roku TVs in a several rooms. I understand that Roku has a Guest mode, but my understanding is that that requires the guests to have a Roku account. Isn't requiring the guest to have a Roku account something that will be met with lots of resistanc... Latest reply by Matt6812

I seem to have a problem with guests not checking out by the check out time (10am).When I send them all the details for check in, I mention the check out time. I then send a message the evening before they check out to say this... Guests seem to be leavin... Latest reply by Julie6183

Is that ok? Latest reply by Dimitrios119

Why Airbnb needs to charge to the host if guest cancelled this is not good way to do that so they should find suitable way to solve this issue. We are not happy with this policy and hope Airbnb can do solve this policy. Latest reply by Sophannara0

Hi everyone, Airbnb highly recommended to open the option longer stays 27+ nights. Can you please share your experience with booking for 2 weeks or even 28 nights? Latest reply by Guy991

AIRBNB Charged my company credit card when we did not use their service. I have been back and forth with their so called "Community Support" and was told it was basically my fault. They indicated I allowed someone to use my card which I did not. They w... Latest reply by David12567

This is the third time I saw money coming out of my account without my authorization, without even being notified! 282.00 vanished for a reservation I NEVER authorized!I have never given away my card information to anyone, and this is the THIRD time it ha... Latest reply by P-9