Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

Is Airbnb slow, or I m having a problem with my page ? I don't seem to get bookings. Cab anyone advice? Thank you Latest reply by Sophia

We have a listing for a house in central downtown. It is in the middle of the most popular area in the city. However, there is also a salvation army shelter two blocks west. We note this very clearly in the listing. A recent guest gave us a 2 star locati... Latest reply by Bridget354

I just recently became a super host but then stop getting bookings. Don't understand why. Latest reply by Rebecca

Checking to see if anyone has suggestions when you file a claim for damages and neither Airbnb, nor their insurance company (Generali) seem to help? Our claim was filed back in December and after 4 emails and 2 calls to Airbnb and 4 calls and 4 emails to ... Latest reply by Bill1166

Hi I'm a long term super host with five 5* properties in mid Wales. I've had a guest from HELL recently and I'm keen to here from any other hosts who might have experienced something similar. Sorry about the long post but please read to the end for the BI... Latest reply by Philip3527

Hi all,I am new to this and we are renting our townhouse for the Summer season in Delaware, we would like to rent from Saturday/Sunday for weekly rentals, but have a few inquiries for starting mid week, which affects the flow of rentals as you can immagi... Latest reply by Alex1485

Hi there, I am a fairly new host in the Palm Springs area. It took a bit to get bookings but I finally did in November and have good solid booking up until May. I was hoping to get some advise on 30 day bookings for the summer and winter. How do you go a... Latest reply by Alex1485

Thought I would share this to find out if it's a common problem. My listing offered a 20% discount for a seven day stay. The guest booked a 10 day stay and requested a lower price. The guest said he was interested in looking at properties to buy. Sinc... Latest reply by Jonathan6

I had an incident where a guest had a medical emergency. I refunded that guest their money before Airbnb had released it to me, I never got a payout for it. Now for my last 2 payments Airbnb had docked money from me wholly or partially in order to “recoup... Latest reply by Paula

Hello, those in the Gardners basin section of Atlantic City, when i hover over this particular are I don’t see any homes online in this area ……whyyyyyy Latest reply by Sophia