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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

I have a potential guest who has asked about navigating my steep stairs in a wedding dress. I have two pictures that I took specifically for those who may have a problem with the stairs. How do I send the pix to the potential client? I don't have her cont... Latest reply by Helen3

Can anyone advise? I recently had a guest who booked my Airbnb for three nights. After staying for two nights, she decided to leave early because of an issue with her companion. She requested to alter her reservation and asked for a refund for the remaini... Latest reply by Elisa

Hello,We recently started to AIRBNB our home and have had some damage to our stove. I don't know if this is something I should seek out reimbursement for or something to just leave alone. The stove top burner was badly scratched up along with multiple ... Latest reply by Janice677

I had a situation with airbnb that left me in shock, and I want to know what everyone things. I had a guest that was very improper from the very beginning. She tried to hide a huge party that she threw, with drugs, music and over 80 people in a residenti... Latest reply by Zheng49

This is ridiculous that airbnb is not allowing me to edit my calendar anymore on the airbnb platform. this is unacceptable! I pay thousands of dollars for the use of airbnb and now because I use 3rd party software I can no longer edit my calendar on the a...

I am shocked by unfair treatment of me as host by Airbnb. I had a guest who stayed at my apartment for 5 nights. I checked with her during her stay and she said everything was great. After she checked out, she reported to Airbnb that there were bugs in th... Latest reply by Catalina407

Hi, we had a request from a lady who would like a reduced rate to be near her son who is in the hospital. She would like to stay a month.What are your thoughts? Is this something I should do? Latest reply by Helen3

We recently experience a large storm in WA state. High winds and terrible damage. Another storm is scheduled to hit tomorrow. Not as severe, but with all the existing power outages I wanted to ask my guest arriving Saturday with three children (single Mom... Latest reply by John7560

Hello everybody, in Morocco, the law requires a marriage certificate to allow a Moroccan couple to share the same hotel room or same apartment, including Moroccans with dual nationality. This law does not apply to other nationals. Also, a Moroccan lady is... Latest reply by Brian3432

I had a situation today where the guest showed up at the house about 90 minutes early, while the housekeeper was wrapping up and before the door code went active for a 3PM check-in. They were outside for about an hour and showed me on their phone they ha... Latest reply by Mark4454