Support with your bookings

Airbnb exists to create a world where anyone can belong anywhere. This means every member of our community should feel valued and respected. We understand people may have diverse opinions, but it’s important to express them with kindness and understanding...

I paid for my stay using Google Pay and now it doesn't let me renew it as when I tried to contact bank, it just gives me an error. Upon wasting my 10 hours with the support, I am still unlucky. They sent me a link which never worked and whole internet is ... Latest reply by Demetra11

How’s everyone!! I have been an Airbnb host for 3 years now. The guests I have met in the past 3 years, 80% of them are really pleased to work with. However, there is always that 10% -20% of guests who just don’t comply. They invite people over without ... Latest reply by Jan399

Hello! We've been hosting short term stays for our guests until recently when we received a request for a long term stay (82 days). A bit about our listing, it's a 3bdr and 2bathroom loft in Melbourne. We're looking for advice from experienced hosts on ho... Latest reply by Helen3

hi dear partner we dont get booking for a long time anymore and we dont konw why it happens can anyone let us explain about this ? Latest reply by Pat271

Its been a time since I listed my property on airbnb but haven't received any booking till now, would like to know that if anyone could provide any assistance in getting my first few bookings.Thank you Regards Tarun Thawar Latest reply by Paula

Hi everyone. I am extremely frustrated. I'm a new host, less than 30 days. Pest control came on a deferent day than normal. I emailed a guest to let them know pest control was on property. He never responded until a couple of hours later. Since he was not... Latest reply by Brenda1312

I know this forum is not really very active, but I wanted to share a recent experience with everyone. I assume similar things can happen to others as well. I had a guest book five nights. They arrived Friday night, check in was without issues, everything... Latest reply by Karen277

Hello!I'm hoping someone here can give me some booking advice. My daughter has been accepted to do her college senior internship at the National Zoo in Washington DC from May - August. I will be going with her since I work remotely. We decided that an Air... Latest reply by John5097

can I charge the guest for the additional trash they left Latest reply by Helen3

I have had a few guests recently who have left the back door closed, but unlocked when the leave (front door is locked though).How do I stop this? My front door is a digital code lock, back door is key entry with a basic internal push button lock. I don’t... Latest reply by Mike-And-Jane0