Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Jiana5

Hello dear community, I have seen a home on Airbnb with no reviews, but it is hosted by a Superhost with reviews from other listings. However, on the property description, they have informed me to message them on WhatsApp, and would like to make the booki... Latest reply by Fred13

Hi we had booked a trip to someones air b&b October 6th-7th , mind you they asked for a $400 deposit which we gave through Zelle just incase we left anything damaged . During our stay unfortunately our bags were stolen , money , card, iPads , MacBooks , c... Latest reply by Fred13

Please help me to increase booking Latest reply by Patricia2526

This is an old topic and I apologize if it has already been covered in detail elsewhere - but I cannot find an explanation of exactly how the 12 month stat is being calculated in Feb 2020. I have tried to understand the number quoted but nothing seems to ... Latest reply by Nancy146

This summer ABB in their infinite wisdom removed "not comfortable" as a reason for declining either instant bookings or booking requests. I'm pretty sure it was instant bookings, but I would love for someone to confirm it? Latest reply by Helen744

5 star rated listing, 150 reviews, offer daily cleaning and don't charge a cleaning fee. Guess what, my latest guest complained about a SINGLE hair in the bathroom.What's crazy is that Airbnb support said that the guest is entitled to a full refund of the... Latest reply by Bob297

This is my first experience with Airbnb. My partner, and I are having our home remodeled and needed to live someplace for three months while the project is completed. We booked with Airbnb for the entire three months. Everything was going well until we we... Latest reply by Gregory612

How can I be urgently in touch with a manager of airbnb.org ? I sent them a message on their platform but it's about very urgent topic. Can maybe one of the community center management help me ? @Kirstie @Walter Latest reply by Sophia

Hi guys just want to catch up with hosts in the same area in Auckland and would like to know how things are going on with you at the momentOur bookings are slow currently and wondering if you are having the same experience response and feedback greatly ap... Latest reply by Breanna

Hello all. I just spent the last several months renovating a condo. I was very excited that I was getting someone to rent it for three months. I was also very happy that her daughter and her family live right down the street, which would make visiting the... Latest reply by Helen3