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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

I've got an in-app message about a reservation I've made with this text - "Dear Valued Guest,We have an important update regarding your reservation. After a recent review, we determined that your booking requires further verification.To finalize and secur... Latest reply by Till-and-Jutta0

Any experienced advice as to is EV charging should be a upcharge for a 12 night stay? Latest reply by Julie5163

I allow 1 night stays and I just had a guest (one night) take all the complimentary drinks from the fridge (between 6 to 8. I didn't count.) and all the snacks and fruit. They were all more than he could eat and drink in a night unless he was literally st... Latest reply by Anika13

Are there some tips on how to know what special events are happening in Waco so that I can price my home accordingly? Latest reply by Greystone0

What a joke the complaint system is, we rented a property and on first arrival it was clear the property should not have been listed, at the time of rental they where rebuilding the garage so building materials all over the drive and rear garden,with asbe... Latest reply by Steve4395

I don’t know what to do or how to go about this . my guest booked the house (I live in the annexe area same house ) he claimed he was working in the area so it suited him . Booked for 3 people. As he arrived for 2 nights the only 2 people arrived he said ... Latest reply by Elaine701

I've hosted approx six guests in the past two months, four were great but two were nightmares. This is the second time now dealing with the "resolution centre" and, this is a warning to everyone, Air Bnb customer service for hosts is TERRIBLE. There is no... Latest reply by Elaine701

I had booked a Airbnb in Paris for 19 days . I had seen some bad reviews so I had asked if the place was clean she assured me it would be. We checked in and the place was nothing that we had thought it would be it was dirty the backyard was green molded w... Latest reply by Som224

Hi, i would like advice. I had guests to stay this week-end in a room in my home (its got a separate entrance so i didnt meet them), they were ridiculously loud til midnight, and when i woke at 5am still super loud... laughing, shouting etc. they then m... Latest reply by Helen3

HI, Have you experienced guests where you thought and heard that all is well, but then they ding you from a 5* to 4* beacue of something wrong or very minor?Things like "the bed was too soft" when 60 other guests say it's very comfortable?Or guests that ... Latest reply by Greystone0