Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

I just want to leave this here to show how unprofessional BookedUp is.I had issues with my stay and as a company/renter they should try and fix the issue. Instead I got no replies, so I left an honest review about my stay. They apparently didn't like that... Latest reply by Helen3

Hi, Thank you for reaching out ! My name is Penny . I have been hosting my newly renovated 3 bedroom apartment for over a year on airbnb at a very attractive price . I am quite upset at a recent guest. They had read the description and seen the photo... Latest reply by Penny501

So this guest booked for a month. Everything great through text and in person. So the night before he's supposed to check out i get a message from airbnb that he cancelled his reservation and want partial refund he says because of a noisy neighbor. I d... Latest reply by Elisa

I don’t have another phone number Latest reply by Shelley159

My husband and I joined Airbnb on March 1, 2024 and we’re doing relatively well. Our 2 condos are located in Fort Walton, Beach, Florida. We have now seen no reservations for almost 2 months. We have no idea what is happening and why this appears to ... Latest reply by Leyla72

We just received a request for booking at 11:26PM last night for a stay on 7/23 to 7/25. We replied at 7:36, Perspective guest had wrong number of persons listed on request, which is red flag #2 (first one being a near midnight request). Second red fl... Latest reply by Greg2406

Dragi svi u zajednici, željeli bismo putovati u MALAGA Španjolska. U terminu 30.10-2.11.2024. trebamo hotel ili apartman za 2 odrasle osobe. Imate li kakvu preporuku za smještaj? hvala najljepša unaprijed, Mirjana Google Translation added by Community ... Latest reply by Mirjana76

From other posts on this forum, it is obvious that I am not the only host who has been scammed by someone saying they are from South Korea. I accepted a reservation from someone who said they were from South Korea and then it was cancelled at the last min... Latest reply by Bill-And-Helen0

Hi there, I had a guest ask for a refund as her and two other ladies were frustrated that I listed my condo as a 3 bedroom, not two. My condo consists of 2 full bedrooms (1 with a King and 1 with a Queen) and I also have a loft w/ a queen bed. When creat... Latest reply by Juan63

Hello all, I hava been running a gite in Northern France for 2 years now. We are loving all the guests we meet from not just France, but Canada, Spain, Italy, Germany and UK. Unfortunately AirBnb does not bring us many bookings, we we stil perservere adv... Latest reply by Paula