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Airbnb exists to create a world where anyone can belong anywhere. This means every member of our community should feel valued and respected. We understand people may have diverse opinions, but it’s important to express them with kindness and understanding...

Give Hosts the option of having their own personal automated message for their own personal Hosting experience. You’re supposed to be about Individuality, eh? Then WHY one blanket auto message for each Host? My guests get so confused and worried they’re ... Latest reply by Kristi5

RE: your latest release:As part of Airbnb’s latest release we announced that we are expanding identity verification to all booking guests travelling to the top 35 countries and regions on Airbnb. where is this list of 35 countries? Latest reply by Deborah799

Good Afternoon, So here the story, a guest after check in told me they were missing toilet paper in the bathrooms. I Don't get off work till very late because i'm in the restaurant business. I informed the guest that I will be dropping some off after i ... Latest reply by Fred13

I am a new host to Airbnb. I have my first contact interested in renting. I don't see where I attach my Rental Agreement for them to execute. I don't see a place to do so. Deborah Latest reply by Dee1385

I advertise for one bedroom in 2 bedrooms apartment Sometimes guests want the 2nd room to rent at extra cost. . If guests book the 2 rooms, airbnb doesn’t have a system to add that extra cost. They said I should do another listing for 2nd bedroom bu... Latest reply by Huma0

We hosted a mother and her two grown daughters last weekend. When they left, we noticed that four plastic cups were missing. I know four plastic cups sounds petty, but bare with me .... All of our cups (wine, coffee, plastic tumblers and drinking glasses)... Latest reply by Lorna170

Hi I am trying to figure out how to approach this question. We have a child under 2 so we have no problem renting out to people who have small children, however our basement suite is not "baby proofed". We have a TV that is on an electric fireplace (ie no... Latest reply by Lorna170

Do all air bnb rentals not allow any non-overnight guests? We are traveling for a funeral and thought a few others at the funeral might want to come over after to talk and decompress. Our hosts said everyone that comes into the house has to be on the rese... Latest reply by Lorna170

I stayed in an airbnb apartment from Oct 12 to 11 Nov. 2022 in Saint John, Canada with my husband and son. It is the worst guest experience I ever have in airbnb. On the third night of our stay, I was waken up and feel itchy on arms and shoulders. And ... Latest reply by Gillian166

Hi guys, I use the airbnb auto message feature and I have the auto check-in message to be sent out at 12pm on the day of the guest’s check-in. However, if a guest books the room on the same day of the check-in after 12pm they do not receive the check-in m... Latest reply by Gillian166