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Airbnb exists to create a world where anyone can belong anywhere. This means every member of our community should feel valued and respected. We understand people may have diverse opinions, but it’s important to express them with kindness and understanding...

Hello: I have a guest who was supposed to stay at my place last week. The day before check-in he said because of a storm his entire group will not make it and if I would be willing to give him a different weekend. After going back and forth with different... Latest reply by Ellen932

Rented a dog-friendly AirBNB. Around 9:45pm last night, found our 16-lb dachshund chewing on what appeared to be a Greenie dog treat but was actually TomCat rodent poison. The packaging, as well as the EPA, clearly states that rodenticide MUST but placed ... Latest reply by Gillian166

Kindly check this link for me : **[Link removed due to safety reasons - Community Center Guidelines I already booked this property and I have gotten an invoice. Latest reply by Fred13

I am new to AIrBNB and had a guest that booked for 6 months away and we both agreed to cancel and AIRBNB is charging $130. For what? I have been on the phone all day (over seas). Does anyone have a contact number in the United States to resolve this? I ... Latest reply by Fred13

Hi this is mahesh hosting from last 4 years ! bad experience with last guest . airbnb verify the ID identification in their policy and system but 4 guys they checked in with one ID ..the made whole mess in house broken the security from lock now airbnb do... Latest reply by Gillian166

My house accommodates 6 people and I recently had a guest who had reserved for 4 adults and 1 infant. On the second day I noticed that there were two more adults and a child of over 2 years staying at the house. The guest never communicated that there wou... Latest reply by Bes175

Give Hosts the option of having their own personal automated message for their own personal Hosting experience. You’re supposed to be about Individuality, eh? Then WHY one blanket auto message for each Host? My guests get so confused and worried they’re ... Latest reply by Kristi5

RE: your latest release:As part of Airbnb’s latest release we announced that we are expanding identity verification to all booking guests travelling to the top 35 countries and regions on Airbnb. where is this list of 35 countries? Latest reply by Deborah799

Good Afternoon, So here the story, a guest after check in told me they were missing toilet paper in the bathrooms. I Don't get off work till very late because i'm in the restaurant business. I informed the guest that I will be dropping some off after i ... Latest reply by Fred13

I am a new host to Airbnb. I have my first contact interested in renting. I don't see where I attach my Rental Agreement for them to execute. I don't see a place to do so. Deborah Latest reply by Dee1385