Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

I host one small guest cottage. I provide my guests with enough bottled water for a few days, ample toilet paper, soap, paper napkins, cleaning essentials etc. It is my understanding that guests should then provide these things for themselves if they run ... Latest reply by Thierry863

This evening AirBNB support confirmed that a) Wishlists are limited to 50 entries. b) This limitation is not documented anywhere because it is an embarrassment. c) There is no warning or error message when you save the 51st entry. d) All entries beyond ... Latest reply by Marlon165

Hi everyone, I just want to inform you all of a nightmare guest I have come across recently. I blame my own complacency somewhat in not personally vetting this guest more closely; he was a young male from the UK called 'Bob' and he looked like a normal ... Latest reply by Diane1552

Hi, I'm hoping to get some advice on handling a booking. I've had a booking from a guest for a 2 night stay despite my minimum requirements being set for 3 nights. I reached out to the guest to explain and Airbnb confirmed that this was due to a glitch in... Latest reply by Rachel969

What do you do when hosts lie to you in order to get you to book? Airbnb support just does not seem to care. 1. I reserved a place in Thailand. Before booking contacted host & asked if she can provide document needed to extend visa (TM30). She said local... Latest reply by Tom4333

I have a question about a delicate situation with a recent guest. Guest book last minute, with introduction wish I could stay longer I need a place to stay for a break. Guest lives only 25 mins away. Guest arrived, message love it, perfect! Sure I can't s... Latest reply by Amir1211

Why are we all letting AirBnB get away with hanging on to our money for longer and longer?We get fobbed off with waiting 24 hours to make sure the guests are happy ( not sure that would work in a hotel) ...but without any hosts where the heck are they? Up... Latest reply by Julie1409

Hi ,how can i find more clients for my apartament? Latest reply by Sophia

Is Airbnb slow, or I m having a problem with my page ? I don't seem to get bookings. Cab anyone advice? Thank you Latest reply by Sophia

We have a listing for a house in central downtown. It is in the middle of the most popular area in the city. However, there is also a salvation army shelter two blocks west. We note this very clearly in the listing. A recent guest gave us a 2 star locati... Latest reply by Bridget354