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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

Hello everyone I’m new to airbnb I just joined and I got my first couple bookings I just had a guest checkout today and they were very happy with their stay however they didn’t leave a review and as a new comer I appreciate any review to better grow and b... Latest reply by Elisa

Hi, I need some advice on what to do regarding refunding.We have a cottage on Airbnb that has received 5-star reviews until this month.Two guests arrived on Saturday, and our house manager approved their arrival. They quickly started using the pool but so... Latest reply by Kim4457

Dear members,I am a new host, female, and I live in the apartment I've listed. So far, I have accepted couples or solo female guests, as a woman I am sorry to say that we live in a world where I don't feel comfortable hosting men at my place. However, I ... Latest reply by Ida3866

When trying to add a payout method, we are prompted that we need to contact Airbnb to add one. We've had about 20 reservations worth about $10,000 that Airbnb has not paid us for, and we are fearful that we will never get paid. Every time we call, we are ...

Has anyone faced an issue in reverting service charges from Host fees (Simplified Pricing) to Split fees? I changed the pricing strategy to Simplified pricing 2 weeks back and after I changed that option disappeared from Accounts setting. I opened the cas... Latest reply by Shelley159

I'm seeing a startling large pattern lately, especially since they changed the SuperHost qualifications on AirBnB. But it's not just here but on other hosting forums for other sites too. Hosts are over looking extra guests they can prove and not confronti... Latest reply by Gillian120

Hi, I'm wondering what I should do about a current guest who's complaining about a neighbor's dog. They're worried it will wake up the kids. When I offered to have someone talk to them about their dog, the guy basically says 'no, let's see how tonight go... Latest reply by Elisa

I disagree because it not reasonable unless ask before hand. It can cost a lot and noise or safety hazard… it weird that ppl just is so oh not specifically common sense.. guest shouldn't be allowed to bring whatever that isn’t personal items.. I had a gu... Latest reply by Jackson191

I cannot get the Superhost graphic to post on Facebook. Any ideas? Latest reply by Kimberly-Favazzo0

Hello Everyone, We have been hosting almost 3 years and we are Superhost. For the first time we recieved 1 Star and Airbnb send a notification. That we have to follow ground rules. And we are at risk of removal or suspension. What should we do on this thi... Latest reply by Paula