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Airbnb exists to create a world where anyone can belong anywhere. This means every member of our community should feel valued and respected. We understand people may have diverse opinions, but it’s important to express them with kindness and understanding...

I stayed in an airbnb apartment from Oct 12 to 11 Nov. 2022 in Saint John, Canada with my husband and son. It is the worst guest experience I ever have in airbnb. On the third night of our stay, I was waken up and feel itchy on arms and shoulders. And ... Latest reply by Gillian166

Hi guys, I use the airbnb auto message feature and I have the auto check-in message to be sent out at 12pm on the day of the guest’s check-in. However, if a guest books the room on the same day of the check-in after 12pm they do not receive the check-in m... Latest reply by Gillian166

I am a brand new host offering long-term stays of 28 days or more. I am feeling a little uneasy about what I have read here and elsewhere from other hosts about damage protection and theft. I am also uneasy that I personally do not know much about the gue... Latest reply by Bhumika

a friend has suggest to a friend to use my apartment . They want to pay via their Visa card . How do I do that ? My normal thought was to give them my bank details but they want to use their business Visa card and want a receipt . I know my apartment is... Latest reply by Tracy784

Hi! Looking for some help from anyone in this community that might have some experience with setting up a little bit of Home Automation for Guests.I have a few Smart Devices (Thermostat, Lights, Robot Vacuum, Lock) that are very useful for my guests. Th... Latest reply by Trang111

I want to upgrade to a smart thermostat so I started testing using an Ecobee that I have for my home. It does let you monitor the temp and set it remotely which is nice. However, there is no way to set it to be at a fixed level when the unit is vacant,... Latest reply by Trang111

Hello Everyone!Hope all are well & staying safe!Help needed connecting my remote smart locks to my Airbnb account? Remote locks has been no help so far! Thank you.Sheila Latest reply by Trang111

Currently I am using the qwikset satin 913 deadbolt lock for guest to check in. Every time someone checks out I have to go over to the condo and remove the keypad code that I assigned to them for safety reasons. I would like to see if anyone has any recom... Latest reply by Trang111

In October we had a potential guest inquire about staying for a week. His profile was brand new.His profile said he was based out of NYC.(his profile indicated his primary language is chinese...mentioning that only because its relevant to the later part o... Latest reply by Trang111

I want to know what it takes to make AirBnB do the right thing? When there is a dispute, no host or guest should ever be allowed to write a review. Period. They allowed a host, Jamil, with a listing in**[Personal details removed in line with the Commun... Latest reply by Emiel1