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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

Good Morning, My question is how do i set the parameters in th calendar so that people book 7 days or 14 days reservation starting a saturday ending a saturday? How do we inform the client in advance before making a reservation. Thank you kindly Joanne Latest reply by Mike-And-Jane0

Hi everyone I need some help please. I have my first booking I accepted from 2/1/24-2/6/24. Check in time was 10 this morning. I had written messages to the person with instructions on how to use the key pad on the door since I was going to be at work and... Latest reply by Rebecca

We have a very good track record of 18 stays, 6 of which complimented us on things like "kept the place tidy" and "clean".Our current host came over to change out the gas butane and it was in the middle of our busy day. He started pickingon us about how... Latest reply by Mike-And-Jane0

It was my understanding that reviews are made available when both parties had completed said task of writing a Review. In my recent experience a guest messaged me why I left a thorough review about their stay before they wrote their review. Airbnb pleas... Latest reply by Kasun6

I've been trying to book a room for weeks now and I still to this day get this error when everything is there, money is there and all Latest reply by Rebecca

Hi everyone new to the Airbnb hosting platform, I've hosted my first time last year with a really great guest. Im currently hosting another long term guest that has recently expressed some feelings about being able to refund her a month or reduce the mont... Latest reply by Rebecca

I have no idea how to handle this. They'll be here shortly and their message about the extra 3 people didn't show up on airbnb messaging until a couple hours ago. Any suggestions? This guest has 2 previous stays but no reviews. In the 10 years I've been... Latest reply by Guy991

I have 2 guests are staying 12 nights. They messaged me, after checking in, saying their 3 children will be joining her the last 7 nights. I contacted superhost support to find out how to change the price and they ended up doing it for me. I have a ... Latest reply by Mike-And-Jane0

Thought would be useful to share our experience with hosts in colder climates: despite clearly stating our heating limitations in the house rules and proving that the property was heated above the upper limit during the guests' stay, Airbnb ruled that a 1... Latest reply by Liliya20

Reacting to guest feedback is not just a task; it’s a vital component of fostering a positive and responsive environment. When guests take the time to share their thoughts, it’s an opportunity to demonstrate that their opinions are valued and acknowledged... Latest reply by Michelle184