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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

I woke up this morning with food poisoning. As a result, I had to cancel a stay that I was looking forward to. The host was generous enough to let me know that if she were able to rebook the place then we could receive a refund, minus the service fee. She... Latest reply by Rebecca

Hey guys, I have a unique situation. I have a townhome on a small Bahamas island. It was just hit with a bad storm which caused a break in the water main. Now my townhome does not have running water, but no one else on that part of the island has runni... Latest reply by Abi010

hello , i have great reviews and rating but have not had anyone book for months, advise would be greatly appreciated. we book the whole house. Latest reply by Theresa432

Long story short, I made a reservation from Oct. 30 to Nov. 22 in London for a test. Due to the new lockdown measures, I had to cancel the reservation and head home. Airbnb said such case is not covered by the airbnb extenuation policy. The host agree... Latest reply by Tara916

Hello Airbnb Community, I'm reaching out to share a recent experience with a guest and seek advice from the community.I'm currently hosting a guest for the long term, spanning 35 days. The check-in was in good condition, and I even assisted the guest by p... Latest reply by Mark105

Greetings, Hosts! I'm a host of three Airbnb properties in beautiful Portland, Oregon, and currently, I'm experiencing a bit of a downturn in my spirits. Perhaps the seemingly endless grey skies are casting a shadow on my outlook, but it's undeniably chal... Latest reply by Alex1485

some guests just take the keys with themselves I dont why??? and than I have to make the new keys ... is it happening to you guys [Title updated by OCM to make it relevant to the post] Latest reply by Helen3

Looking for any suggestions! Thank you !! Latest reply by Margaret1088

I am a host Budapest Hungary.I had guests who were cryptocurrency mining which they were warned no to do it.They wrote a realiatory review.Airbnb does not want to remove it.They gave 1 star. They were first time guests without reveiw on Airbnbn.I do hosti... Latest reply by Katalin62

I booked a suite but it did not say on the booking that it was an attached house . It says it was a private alone house. we want our privacy for my wife and I. but it says I cannot cancel. Latest reply by Alex1485