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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

Hi there, first post. I have a house where half of it (Section A) has been rented out to guests of 4 people for the last few years. Section B needed some serious renovations and now that they are complete, it can sleep an additional 6 people. Due to code... Latest reply by Ry12

Have had minimal conversations with the owner of this little house that’s located in Little chute Wisconsin. I have no way of communicating with him except for this way he hasn’t called me I’ll try to get a hold of him. He’s left me two emails that I’ve t... Latest reply by Mike-And-Jane0

In our previous trip, the toilet was clogged during our stay. The host called in a plumber, who determined that it was the toilet paper that clogged the toilet. The host tried to charge us for the payment for to unclog the toilet, and involved Airbnb to a... Latest reply by Kelly-and-Marlene0

Hello community! I'm really hoping someone out there can give advice / direction to resolve the threat of my listing being deactivated. I have Superhost status so myst be doing something right and have tried to communicate with Airbnb to resolve this but ... Latest reply by Shayla38

I'm new at this. I have a beautiful walk out basement apartment that we just put on Airbnb a few weeks ago. The firsts 2 guests were awesome. Barely knew they were there. The current guest had a few 5 star reviews, but something didn't feel right. When sh...

In other platforms (booking....), when searching for a place, you can order the results per several criteria: price, best rating, best choice, etc. As far as I can see, this is not feasible in airbnb. If so, how are the search results generated?? Other wa... Latest reply by Fausto106

My family (my husband, me, and our daughter) booked a night stay in Prescott, AZ, over the Veteran's Day weekend. After we got home, I received a surprising message from the host to request a reimbursement for $200. She claimed she had to call a professio... Latest reply by Vy34

I accepted a booking in August for next week and only now have I realised they are only prob 20. I does say on my listing the lead guest must be 25. Am I in my right to cancel or should I of asked before I booked. I’m new to this so learning all the time.... Latest reply by Helen3

Need to remove either a number from one account or an email from another Latest reply by Paula

I want to submit a complaint about a booking. The owner of the apartment has requested a deposit of 150 euros as a guarantee and not through your website. After I contacted the owner and told her that although I have been using your site for years, I don'... Latest reply by Kia272