Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Jiana5

I just signed up for Airbnb but when it asks to verify my phone number I get the message "sorry something went wrong" or "this phone number is not supported." I've had this phone number since 2003 (cell phone) and my carrier is Xfinity Mobile which it sh... Latest reply by Rod2500

We have been on Airbnb for over 10 years. We have some understanding of how this works. Recently, we had a local family who was having their home tented for bugs bring 2 cats and a dog to our 1 dog under 40lbs friendly home. We didn’t find out until they ... Latest reply by Phil-and-Lacy0

Hello to everyone I had my first guests the 17 days on the third day. I asked them to leave. activities. They were smoking marijuana and were destroying my property Guest were upset Left. A negative review that is not accurate They did this... Latest reply by Bhumika

I'm in Dayton Kentucky. My bookings are down and have been for a number of months. How's it going for other host in my area? Latest reply by Bhumika

Hello,I have been a host for about 1 year. I became a super host in the first 3 months. And I always got very good comments. However, a guest who stayed recently demanded money from me using cleaning as an excuse. When I did not send money, he made bad co... Latest reply by Breanna

I have tried to get paid for three weeks now it’s a matter for the police you can have the conversation with the police and Airbnb are everybody is in **. They can’t talk any English ** I’ve been speaking to a few of them I’ve had a different number the s... Latest reply by Luke638

Hi everyone，I am a beginner, recently a guest reserved 54 nights, but he did not check-in until the second day. then he said there was strong ordr and asked me full refund. I did not agree with this,and BnB also said he did not have enough proof, the rese... Latest reply by Mar125

Maybe too late to ask this but is uploading a photo of my ID safe.I was booking a place in Slovakia and asked for it. Last time I used airbnb was last year and not asked for IDJust wondering who has access to it and what it is for. Is it required for all ... Latest reply by Laura6578

8/19/23Red Cross and FEMA will pay for 21 nights at a time using Airbnb.org for displaced Maui fire residents. Latest reply by Robert7272

När jag markerade en vecka i oktober som tillgängliga och sen markerar en annan vecka som tillgänglig förblir datumen i andra veckan överkryssade men hela rutan är svartmarkerad och går inte att avmarkera. Hur jag än klickar får jag inte andra veckan till... Latest reply by Paula