Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

I work for a park system in Ohio - we have luxury log cabins with hot tubs that are part of a larger campground. We currently have a robust reservation system that handles all of our reservations not only for these log cabins but the hundreds of campsit... Latest reply by Helen3

Hello,I am fairly new to the AIRBNB business and I have no reviews still to date.I have a guest that accidentally broke a security camera outside. They are really nice people, originally I told them it was ok, but they are a short term tenant and to repla... Latest reply by Azura4

Good morning, I am new to Airbnb and just recently I have someone book a 3 week stay. I messaged her yesterday asking if she needed anything and if she ok. She never responded. This morning I sent a message notifying her that we would be having a small pa... Latest reply by Mary5479

What is this**? WHY IS THERE A TRANSACTION IN MY BACK i AM NOT EVEN AN AIRBNB USER. **[Sensitive information removed and title updated by Community Manager for relevancy in line with the Community Center Guidelines] Latest reply by Michael8486

Hello! I'm looking for an AirBnB in Rome and came across a candidate to add to my wish list but it has no reviews attached to it. That's totally fine - I looked at the Host's profile and they have 100+ reviews and an average rating of 4.1 but no other lis... Latest reply by Helen3

Today most people, especially seniors, have difficulty paying bills in lump sums. I understand, you see I paid for the first payment by credit card. For my friend handing me cash for her portion is extremely difficult. Making payments to a friend is qu... Latest reply by John5097

Surely this post should be in the Community Cafe rather than Support With Your Bookings? Why is the comment/reply option turned off? Latest reply by Mariann4

Hi i have uploaded my drivers licence and i still have not been verified. please can someone call me Latest reply by Rebecca

kde zadat požadované parcelní číslo? / where to enter the required parcel number? [Translation added by OCM] Latest reply by Rebecca

Hello, After my guest checked out I sent my review over and the guest said they did the same from their side; they left a review. But, although I checked all my reviews, this one is missing and on my messages it shows: "Awaiting guest review". What could ... Latest reply by Alicia753