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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Inna22

Hosts, we've been renting our tiny "Shack" here in the desert for several months now and I've got to say....people are gross!!! Seriously, grown adults are nastier than any of my kids or dogs. Yuck. So, I got thinking, what about swapping spaces with othe... Latest reply by Cathleen47

Hi I have been wondering about what guests rate when it says "value"... Because value is always subjective... I assume they are valuing what they are getting for their money. Right? But I still don't understand because what are the guests comparing this t... Latest reply by Barbara83

Will Airbnb let me know if a guest writes a review for me before I write one for them? Latest reply by Lorna170

Hi all! I have a question. (Am I in the right place to ask this question- I don’t know but I’m gonna just go with it anyway) I just tried booking my first Airbnb. I found such a cute little place to stay for a week next year and was super excited. I requ... Latest reply by Fred13

Is anyone else frustrated with the changes to special promotions? In the past I am able to go in and edit a promotion. For example, I put on a 20% promotion and realized that I really only wanted 10% so I could go back in and edit or The other way around.... Latest reply by Ashley1116

Airbnb is worst company ever, no doubt I would suggest whoever see this post, do not use Airbnb at all. Latest reply by Bo107

Why can i not verify myself with my ID? passport, drivers license, with or black background. What does Airbnb need? ik really get anoyed sadly. Latest reply by Almar18

Recently I was blackmailed by a guest for a good review. The guest sent me a recording via WhatsApp complaining about the room she was renting in our house.This is a house that we run as an B&B with good reviews on Boooking.com, but from November until Ju... Latest reply by Yosune1

I received a message that a guest who has moved in a week ago has not paid Airbnb . Got an email from airbnb stating they are not liable if guest doesn't pay? Huh? How is this possible? Please advise..... Latest reply by Helen744

Hi, I had a guest who demanded a refund with no grounds to do so, both ourselves and Airbnb rejected the refund request. He then left us a retaliatory review, which Airbnb immediately has taken down. I wonder, can the guest leave a new different review ag... Latest reply by Iñigo36