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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

What can I do? My guests is checking in this week. They have obviously changed their minds about the trip and have asked to postpone the trip to next year. I refused the first request, as I’m likely to close my Airbnb during that month. He immediately req... Latest reply by Andrea4812

Hi, I would like to book this villa, but I am scared that it might be a scam. ** It is perfect for what what we need. But I was nearly scammed on Booking.com so I am being really cautious! Please let me know your thoughts. **[Identifiable listing in... Latest reply by Bob297

Hello fellow hosts, I have to admit that I am not a regular host. I have hosted before and had great experiences, so decided to host again for the month of June to try to cover expenses in between roommates. I am currently confronted with a peculiar sit... Latest reply by Dirk325

My recent guests for my camper use the community showers in the campsite. Then they left. They texted me telling me they forgot to bring the towels back to the camper.Should I do an air cover claim or should I charge them and if I do how do I do that?Also... Latest reply by Mike-And-Jane0

I CANCELLED MY RESERVATION several month ago before it starts. I was told it is cancelled, but I found out a month ago it is still charging me for the reservation as if           it was not cancelled with a due amount of around $21000. I had charged m... Latest reply by Fred13

I would like Airbnb to include a cancellation policy that says if the guest cancels and then someone else books the airbnb for the cancelled dates, the first guest gets his/her money back for as many days as the new guest is staying that overlaps with t... Latest reply by Fred13

As a brand new Airbnb guest, I am writing this in the hope that my concerns could be addressed in clarifying in for the benefit of ALL NEW Airbnb guests. Although we were somewhat familiar with Airbnb when we did our first rental, we did not know about a... Latest reply by Fred13

Hello,We are fairly new to hosting (just got our Superhost status a couple weeks ago). We had an experienced AirBnB guest book at the end of Sept, then Oct 10 she messaged that she needed to cancel. She was within the full-refund cancellation policy windo... Latest reply by Angie29

Hello, I booked this home hosted by **. I found it on Vrbo for more than double the price and it was still available for the dates I booked it through Airbnb. Could someone provide any feedback as to if this home is a scam? **[Identifiable listing info... Latest reply by Lorna170

I had someone make an inquiry. They wanted some video of the inside of our home to get a better idea of its condition. They had made it through the verification process for airbnb so I wasn't worried that it might be a scam. I took some video and then not... Latest reply by Helen3